Gregory Lovato

Gregory Lovato Email and Phone Number

Intermediate Application Analyst at JPS Health Network @ JPS Health Network
fort worth, texas, united states
Gregory Lovato's Location
Fort Worth, Texas, United States, United States
Gregory Lovato's Contact Details

Gregory Lovato personal email

n/a
About Gregory Lovato

ENSURING SATISFACTION AND CLIENT SUCCESS | FACILITATE CLIENT EFFICIENCYDedicated IT professional with over two decades of experience in managing client relations, overseeing projects, and delivering exceptional service. Proven ability to navigate complex technical environments, collaborate with cross-functional teams, and ensure client success. Recognized for expertise in IT project management, operational leadership, and driving efficiency through innovative solutions.

Gregory Lovato's Current Company Details
JPS Health Network

Jps Health Network

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Intermediate Application Analyst at JPS Health Network
fort worth, texas, united states
Website:
jpshealthnet.org
Employees:
3036
Gregory Lovato Work Experience Details
  • Jps Health Network
    Intermediate Application Analyst
    Jps Health Network Aug 2024 - Present
    United States
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  • Jps Health Network
    Desktop Technician/ It Liaison Tchatt (Texas Child Health Access Through Telemedicine)
    Jps Health Network Jun 2020 - Aug 2024
    Fort Worth, Texas, United States
    IT liaison for the Texas Child Mental Health Care Consortium initiative (TCHATT). Perform varying degrees of problem determination and resolution of desktop hardware and software problems. Regional support for North Texas. Implements and communicates new technology to clients. Responsibilities include Asset Management, Inventory controls, Project Coordination, and testing IT solutions.
    View
  • Ibm
    It Delivery Project Manager
    Ibm Oct 2017 - Sep 2019
    Dallas/Fort Worth Area
    Provided enterprise PMO support by building trust and understanding of each client’s needs to enhance IBM’s relationship through client advocacy. Led transformational initiatives and executed areas for process improvements. Monitored and documented project tracking. Facilitated escalation requests for timely resolution. Utilized predictive analytics to forecast budget/plan, and analysis using tools such as Salesforce and Excel. Identified operational gaps, sales opportunities, renewals, and upgrades.
    View
  • Ibm
    Service Delivery Manager
    Ibm Jan 2017 - Oct 2017
    Dallas/Fort Worth Area
    Operational leadership and remote management of delivery teams while supporting IBM clients in Colorado and Dallas/ Fort Worth. Responsibilities included managing an IT team to achieve client success and provide champion service and support. Ensured service support and service delivery processes are in place to meet and exceed business objectives. Effectively delivered/managed training, coaching, and performance assessments. Provided operational metrics and regular management reports on IT service performance. Provided leadership and built relationships with other teams to ensure collaboration and effective dialog between departments.
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  • Ibm
    Field Service Technician
    Ibm Oct 1999 - Jan 2017
    Dallas/Fort Worth Area
    Provided high-availability service delivery, system assurance planning, installation, and maintenance of enterprise-class hardware systems. worked closely with clients, support teams, and business partners to resolve incidents, minimizing downtime.
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Gregory Lovato Skills

It Service Management Itil Incident Management Lotus Notes Service Delivery Storage Hardware Computer Hardware Team Leadership Cloud Computing Servers Technical Support San Disaster Recovery Ibm Aix Nas Netapp Business Analysis Active Directory Data Center Virtualization

Gregory Lovato Education Details

  • Tarrant County College
    Tarrant County College
    Business Administration And Management, General

Frequently Asked Questions about Gregory Lovato

What company does Gregory Lovato work for?

Gregory Lovato works for Jps Health Network

What is Gregory Lovato's role at the current company?

Gregory Lovato's current role is Intermediate Application Analyst at JPS Health Network.

What is Gregory Lovato's email address?

Gregory Lovato's email address is gr****@****ibm.com

What schools did Gregory Lovato attend?

Gregory Lovato attended Tarrant County College.

What skills is Gregory Lovato known for?

Gregory Lovato has skills like It Service Management, Itil, Incident Management, Lotus Notes, Service Delivery, Storage, Hardware, Computer Hardware, Team Leadership, Cloud Computing, Servers, Technical Support.

Who are Gregory Lovato's colleagues?

Gregory Lovato's colleagues are Swapna Jos, Sarah Coates, Pharmd, Bcps, Magdalena Valles, Joan Tackett, Luis Contreras, Pharmd, Mba, Krista Martinez, Pamela Clark.

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