Senior Retail Manager
CurrentWith a high level of accountability, leveraging leadership abilities, decision-making skills and enthusiasm to:Support the delivery of the ultimate customer experience by working with the solutions sales team on the sales floor to manage customer wait times, resolve customer issues, and assist with customer transactionsModel excellent customer service by demonstrating and holding the team accountable for developing product expertise and providing the highest levels of professionalism and courtesy to all customers.Manage store merchandise and layout to align with store merchandising plans, and effectively manage, assess and track the team’s performance, including meeting and exceeding assigned quotas, and implementing development plans for any existing skill gaps.Provide ongoing development, training, and coaching that inspires and motivates the team.