Field Service Technician
Current- Possesses basic technical knowledge of Trace and X-Ray technologies.- Responsible for meeting daily service repairs and driving up customer satisfaction.- Installs, repairs, and maintains equipment in the field; provides customer training as required.- Documents all inspections, maintenance, repairs machines in a timely manner.- Facilitates orders, installs, and return repair parts to manage repair parts down time.- Reviews all logs for open issues and prepares formal reports for customers, as necessary.- Ensures that tools and test equipment are properly maintained and calibrated.- Assesses product/equipment performance based on field support data; perform/recommends modifications or improvements.- Exercises every available measure to control and minimize costs.