It Support Services Specialist
Current* Provide technical support to end-users via phone, email, or in person.* Install, configure, and troubleshoot hardware and software systems.* Assist in maintaining network infrastructure and systems administration tasks.* Collaborate with team members to resolve technical issues.* Document all support activities and maintain accurate records within our ticketing system.* Assist in the implementation of IT projects and initiatives as needed.* Office support as well as some remote site or plant floor support.