Gregory Rogers Email & Phone Number

Jacksonville, Florida, United States

•Managed past due and approaching standard FCL cases including FNMA, GNMA (FHA, VA, USDA & Private Investors.•Followed up on all FCL actions daily/monthly to ensure investor guidelines and monthly status requirements are within compliance.•Responsible for document execution of various financial foreclosure documents required during the foreclosure process per Federal compliance standards.•Ensured accounts are properly documented with actions taken, correspondence, and explanation of controllable vs controllable delays.•Knowledgeable in agency, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.•Coordinated with Property Preservation departments to ensure & maintain vacant properties.•Working knowledge of mortgage banking, familiarity with RESPA, FDCPA & federal and state laws related to legal.•Endorsed, certified and reported all FCL sale results within 24 hours.•Updated databases to ensure information is accurate, complete and accessible. Maintained records and files. Performed periodic analyses and reviewed data. Investigated questionable items.

Jacksonville, Florida, United States

•Provides several quality assurance and risk control functions for Retail Home Lending, including Home Mortgage Disclosure Act (HMDA) data validation, real Estate Settlement Procedure Act (RESPA) change of circumstance validation, and Equal Credit Opportunity Act (ECOA) monitoring.• Validate and complete change of circumstance re-disclosure requests in accordance with RESPA.• Ensure data accuracy on non-originated loan files for HMDA and Fair Lending reporting purposes, making updates to the file and Loan Origination Software (LOS) as necessary.• Monitor loan files for Truth in Lending Act (TILA) accuracy and partner with the Sales/Operations to ensure compliance regarding required re-disclosure.• Monitor loan files for ECOA clock expiration and partner with Sales/Operations to ensure compliance regarding timely decision/notification to the applicant.• Update management on any issues or trends.• Keep abreast of changes to pertinent Federal Regulations such a ECOA, HMDA, RESPA, and TILA.

Jacksonville, Fl

•Oversee the production workers on designated lines and assure accurate and timely processing of the mail run on the MLOCR equipment and ensure MPTQM process and procedures are followed at all times.•Follow-up to ensure processing proceeds at the pace needed to meet departmental/postal guidelines.•Organize the mail flow on the production floor by assigning workers and assessing volumes and type of mail based on current staffing levels to meet postal/departmental guidelines.•Set up windows on the various machines using NPI software. Verify quality of sorted mail using MPTQM procedures.•Assist the Operations Manager with responsibilities that may include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints and solving problems. Carry out Supervisory responsibilities in accordance with company policies and applicable laws.•Review time clock hours of production workers to assure accuracy. Interpret company policies to production staff as needed and upholds safety regulations and practices. •Promote a clean work area to prevent possible injuries and /or tripping hazards to self and others.

Jacksonville, Fl

•Prepare and cook foods according to recipes, quality standards, presentation standards and food preparation checklist.•Check and ensure the correctness of temperature of appliances and food.•Wash and disinfect kitchen area, tables and equipment.•Prepare ingredients for cooking including portioning, slicing, chopping and storing of food.•Develop and maintain positive working relationships with others; support team members to reach common goals.•Set up and break down workstations•Other duties as assigned, such as assist with training of new employees.

Plano, Tx

Managed and directed a team of 15 loan workout associates, steering daily production and quality. Compiled team and departmental performance related reports using Word and Excel.Team generated State Declaration Letters for CA, WA and NV. Processed transactions with oversight of senior staff and managers to complete daily tasks. Audited portfolios of delinquent loans and built processes for the loan movement. Provided support to offshore loan review team, such as training and updates. Recognized as top team in quality with 100% scores. Recipient of 3 Global Awards for special projects. Shadowed within the Global Fraud Prevention Department and received an overview of the operation.

Jacksonville, Florida

▪Supports the servicing of mortgage loans. ▪Review delinquent loans for foreclosure based on investor guidelines (FHA, HFI, SFO and Private Investors). ▪Review and process routine transactions, document loan history. ▪Respond to customer, investor or 3rd party inquiries. ▪Researching and/or preparing documentation or analyzing in accordance with established guidelines and determining appropriate course of action. ▪Handles routine levels of transactions with oversight of senior staff and managers to complete daily tasks. ▪Recognized for top in quality with 100% scores. ▪Maintain daily goals set by management. ▪Other duties as assigned, such as assist with training on new updates.

Jacksonville, Florida

▪ Prepared accurate and timely bidding instructions for foreclosure sales per investor guidelines. ▪ Exceeded daily production goals as set forth by management. ▪ Acted as liaison for client and attorney to ensure in accordance with compliance and state specific regulations.

Jacksonville, Florida

▪ Received, prepared and disseminated notes, DART sheets, BPPA and trailing docs to prospective person. ▪ Received property search and appraisals from courthouse records and outside organizations. ▪ Executed mortgage closings by ensuring adherence to company guidelines and standards. ▪ Surpassed daily production of pulling Collateral docs for Fannie Mae and Freddie Mac pools in the new production area of doc retrieval.

Jacksonville Florida

▪ Managed a high-performance team of 16 in a production environment, training and developing staff on best practices and procedures. ▪ Operated, maintained and repaired Bell & Howell Inserter Equipment (DDA3000, Matchmaker and Mail star). ▪ Monitored and operated Bell & Howell IntellaSert zip code Mail System Workstation. ▪ Prepared work and distributed and monitored workflow plus post stats. ▪ Processed rejected debits and credits by locating good account numbers or return items that could not be processed. ▪ Researched and processed DDA/SAV and ACH transactions, working under tight time constraints. ▪ Facilitated team in exceeding daily production goals set forth by management ▪ Received numerous awards to include team top producer honors. ▪ Monitored amount of postage used on a daily and monthly basis. ▪ Ordered supplies for the department to include envelopes, mail trays and inserts.