A leader and IT specialist with more than 12 years of experience in information technology, graphic design, help desk operations, telecommunications, operations, and training across diverse teams and environments. Extremely organized in managing high-profile projects and coordinating complex workflow and logistics. Effectively balances competing priorities in fast-paced, client-facing environments. Consistently recognized for technical troubleshooting skills used to resolve challenging technical issues rapidly and cost-effectively. Quickly comprehends new technology and skills. Equally successful in both team and self-directed settings. Maintains a rapid trajectory of growth in positions of increasing leadership and accountability. Equipped with excellent analytical, problem-solving, and leadership aptitude. Committed to continuous improvement accentuated by professional excellence.