Gregory S. Email & Phone Number

• Handled 100+ auto damage claims in the states of PA, OH, WV, ME, and VA. • Conduct thorough phone investigations to determine liability and damages, ensuring accurate and fair claim resolutions.• Successfully identifies and obtains statements from insureds, claimants, and witnesses, facilitating prompt resolution of first and third party claims.• Leverages a variety of databases and tools to investigate auto claims and assess responsibility in automobile collisions.

White Oak, Pennsylvania

• Managed five direct reports during tenure while being responsible for all aspects of performance management. • Conducted 250+ investigations encompassing financial fraud, theft, property crimes, and vehicle crashes. • Identified the need for a public-private partnership and created a Facebook page to highlight news and requests for information. Solved approximately 20+ cases through the utilization of 50+ tips. • Executed a $150K request-for-proposal (RFP) and procured three vehicles for the department. • Recommended multiple changes to an existing SOP, resulting in streamlined operations. • Recognized for engaging an individual experiencing a mental health crisis, leading to a peaceful conclusion using conflict resolution and interpersonal dynamics. • Commended for going above and beyond by spending 10+ hours reviewing surveillance footage and assisting the FBI in solving a bank robbery.• Collaborated with other local government agencies to solve a commercial burglary case involving several jurisdictions.