Gregory Short Email and Phone Number
Gregory Short work email
- Valid
- Valid
- Valid
- Valid
Gregory Short personal email
Gregory Short phone numbers
Gregory Short is a Staff Technical Support Engineer at Palo Alto Networks at Palo Alto Networks. He possess expertise in windows, troubleshooting, technical support, team leadership, team building and 32 more skills. He is proficient in English. Colleagues describe him as "I had the opportunity to mentor Greg when he came on to Broadcom as a support engineer. From the get-go, based on his interpersonal skills alone I knew Greg was something special. Greg is one of the more gifted individuals I know. He has no fear when it comes to learning new technologies and dives in headfirst taking the opportunity to learn everything there is to know and is not afraid to ask questions to solidify that knowledge. He then applies that knowledge with the utmost confidence and that is portrayed to the customers he deals with, inspiring them to follow his lead in the troubleshooting process. All in all, Greg, will take the reigns and lead the charge whatever the project may be. I would work with Greg again in a heartbeat given the chance and would recommend anyone else to also do so given the opportunity." and "Greg was on my team at Broadcom and I can say that he was a manager's dream. Smart, hard working, creative, diligent and unselfish.. the consummate team player. Greg consistently performed his role as a support engineer at the highest level and additionally was always available to help his team mates and mentor newer TSEs. On top of his abilities as a top notch TSE, he showed his prowess in contributing to projects. Case in point we had a major ticketing system migration with a tight timeline. I asked for volunteers to represent our user community and not surprisingly Greg's hand went up first. During the migration his contribution was invaluable in ensuring a successful switch. After the migration he facilitated our war room forum, helping TSEs work through issues and raising bugs to the development team for quick remediation. And while contributing to this project he was still one of our top performers in "day" job. All in all Greg is a consistent top performer, great team mate and a positive influence to his team, other departments and of course customers....If given the opportunity to work with Greg again I'd jump at the opportunity! "
Palo Alto Networks
View- Website:
- paloaltonetworks.com
- Employees:
- 8522
-
Staff Technical Support Engineer, Focused ServicesPalo Alto Networks Nov 2023 - Present
-
Sr. Technical Support EngineerPalo Alto Networks Jan 2021 - Nov 2023Plano, Texas, United States
-
Technical Support EngineerBroadcom Inc. Apr 2019 - Jan 2021Draper, Utah• Diagnose and solve complex software, hardware, and networking issues. • Participate and provide feedback to product design and technical reviews relating to new features and enhancements. • Works with cross-functional organizations to solve complex technical problems and follow reported problems through to resolution. • Create technical action plans for analyzing and resolving customer issues. • Document all customer interactions and resolutions in the existing case management and knowledge-based systems. • Create clear and concise documentation in the form of case management notes, technical tips, and knowledge base articles. Symantec KCS (Knowledge-Centered Services) certified.• Provide technical assistance to internal and external customers and partners• Utilize case management tools and provide case monitoring, status updates, documentation, and notifications to customers.• Use available support tools to diagnose and resolve product and technical issues.• Work with Customer Systems Engineers and Engineering groups to resolve customer issues.• Special Team Projectso CRM Deployment & Documentation Team Leado KCS KDE (Knowledge-Centered Service – Domain Expert) o Designated/Back-up Designated Engineer for many US Government organizations -
Noble Team FounderHealth And Fitness Coach May 2011 - Dec 2018
-
Director Of It - Sr. Network Administrator/Project ManagerDrive Marketing Jun 2016 - Nov 2018Sandy, UtImproved stability and security of the main campuses networks and added four additional remote locations through Fortinet Firewalls and Virtual Private Networks (VPNs).PCI & ISO 27001, California Privacy Regulations for Network, System & e-commerce's complianceDeployment and management of several software solutions including Microsoft Active Directory, Office 365, SharePoint, Microsoft Teams and Workfront asset proofing solution. Managed a six-man team (two Local Developers, two Developers based in India and two systems/helpdesk personnel) through a combination of Harvest Time Track, Asana Project Management, Confluence Collaboration Software, and Spiceworks Network Management.Worked with Division & Department heads, as well as team leaders to find ways to improve or automate manual processes.Developed an Emergency Disaster Plan (EDP) for services both internal and cloud-based.Migrated from the company’s current IP based phone system to a more robust system that can support better reporting for the call center.Planned, deployed, and oversaw management of Phone System, File & Print services, internal and external network infrastructure, disaster recovery, virtual Azure cloud network, etc.Worked with the Accounting department to build an IT Accounting GL Structure to ensure the ability to capture and report cost-benefit information.Provided project management for internal programs as well as E-Commerce sites for external clients. Worked to successfully setup and deploy Point of Sales (P.O.S.) systems and internet for four separate conventions ranging in size from 800-25,000 attendants. -
Self EmployedIndependent Computer Contractor Mar 2015 - Jun 2016Lehi, UtahWindows Administration (Windows Server 2012, Windows 10 and previous versions)Microsoft SQLProficient in TCP/IP implementation and design.
-
Senior ConsultantSpring2 Technology Mar 2013 - Mar 2015
-
Director Of It - Sr. Network Administrator/Project ManagerPlatinum Protection 2006 - Mar 2013 -
It ManagerPinnacle Security 2003 - 2006
-
Sr. Systems AdministratorLockheed Martin Jan 2001 - Dec 2002Fe Warren AfbLead administrator origianlly brought on to help move multiple exsisting Novell networks to a single Microsoft Domain. After the project was completed I was added to a contract to take over the server administration of the NCC (Network Control Center). This included support for Exchange server, domain controllers, desktop support, backup systems, Cisco Network, etc...
Gregory Short Skills
Frequently Asked Questions about Gregory Short
What company does Gregory Short work for?
Gregory Short works for Palo Alto Networks
What is Gregory Short's role at the current company?
Gregory Short's current role is Staff Technical Support Engineer at Palo Alto Networks.
What is Gregory Short's email address?
Gregory Short's email address is gs****@****fam.com
What is Gregory Short's direct phone number?
Gregory Short's direct phone number is +180141*****
What skills is Gregory Short known for?
Gregory Short has skills like Windows, Troubleshooting, Technical Support, Team Leadership, Team Building, Server Administration, Security, Sql, Process Improvement, Networking, Microsoft Sql Server, Microsoft Office.
Who are Gregory Short's colleagues?
Gregory Short's colleagues are Andrea Donaggio, M K, Brinda Bharadwaj, Héctor Guerrero, 梁亚杰, Inbar Poyastro, Robert Bullock.
Not the Gregory Short you were looking for?
-
Gregory Short
Columbus, Oh -
1blalockwalters.com -
Gregory Short
Aas Construction Management Graduate Developing Leadership Skills, Aiming To Deliver Value With Decisive Action And Building Long-Term Career Growth Within A Well Established Firm.Austin, Tx -
1shortbrennan.com2 +130332XXXXX
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial