Gregory Sullivan Email & Phone Number

Cheshire, Ct, Us

United States

Responsible for leveraging data analytics to generate insights that drive strategic business decisions. Focuses on identifying trends, using descriptive and diagnostic analytics, and transforming complex data into actionable recommendations for leadership. Experienced in data visualization, storytelling, and monitoring key performance indicators to assess business health. Collaborates across functional teams to design proofs of concept, perform multi-level analyses, and enhance analytical capabilities, ensuring insights align with strategic objectives in the P&C insurance industry.

Responsible for providing quality oversight and training for Property claims teams across various operational units. Ensures the integrity and compliance of building damage estimates, while acting as a technical resource on complex claims. Responsibilities include delivering training on claim handling standards, overseeing vendor relationships, supporting anti-fraud initiatives, and conducting technical audits to ensure SOX compliance. Partners with leadership to conduct focus reviews and identify areas for improvement, enhancing claim quality, regulatory compliance, and customer service. Contributes to CAT response readiness through first-response support, volunteer training, and enterprise response engagement. Proficient in Xactimate and skilled in delivering impactful, just-in-time training.

I handled large and complex losses, including BII, stock, flood, and total fire losses, managed and negotiated high-value settlements exceeding $500,000, and led onboard training and mentoring for new staff. Additionally, I served as a Drone subject matter expert, deployed to catastrophic events, adapted to local regulations, prepared damage estimates, issued payments, reviewed policy coverage, and effectively managed high-exposure PI and BI losses, all while maintaining excellent customer experience in high-demand environments.