Engagement Specialist - Stroger Linkage
CurrentCoordinates with Stroger Hospital Psych Inpatient and Thresholds Stroger ER Crisis Team to identify individuals to provide with community-based crisis stabilization services.Provides initial outreach to member at Stroger ER, inpatient psychiatric hospitals, or in the community.Develops relationships with inpatient psychiatric hospitals to facilitate crisis stabilization services and discharge planning for assigned members.Assesses member’s personal, medical, social, emotional, and environmental situation to plan for transition from the hospital, linkage and treatment course.Provides community support, engagement activities, transition linkage, case management and other services as need to support members in addressing needs aimed at achieving stability.Provides brief therapeutic interventions as clinically indicated.Advocates and assists members with securing short‐term or emergency housing, which includes, but is not limited to obtaining identity documents, obtaining proof of benefits or income, searching for housing, completing housing application and paperwork.Transports members to appointments as needed to support recovery.Collaborates with the entire Assertive Community Linkage Team on engagement strategies, safety planning, clinical consultation, and problem solving to support member’s needs and linkage to necessary supports.Intervenes with collateral sources, agencies, bureaucracies, facilities, and families on the members’ behalf. Advocates and assists with problem solving/resolution that will help the member access and utilize support from the community.Identifies and investigates available resources in the community.Assists in the application process for public benefits and entitlements such as Medicaid and Social SecurityPerforms peer and clinical roles as needed on the following other teams: Mobile Crisis Response, The Living Room Program, Homeless Outreach West, Homeless Outreach CTA
