Operations Specialist
The Operations Specialist is responsible for establishing, reviewing, and maintaining the outbound/inbound operations at the Atlanta Distribution Center, (ADC). They will work with the ADC and Operations Managers to establish and monitor plans that achieve company objectives. Responsible for gathering and using performance data to balance customer demand, optimize outbound transportation, and minimize the impact of carrier issues.Problem solve critical Outbound or Inbound load issues with the local transportation administrators.Act as the escalation point for customer service with outbound/inbound issues at the ADC.Collect, analyze, and report key outbound or inbound performance indicators for the Distribution Centers. Problem solves issues to improve indicators and drive customer delivery and Distribution Center efficiency.Manage exception messages generated by the systems related to outbound or inbound traffic (ie: oracle, four kites, etc.) in a timely manner.Support Outbound/Inbound Operations Managers to drive consistency of procedures and processes across all the Distribution Centers. Provide training on outbound/Inbound procedures and processes.Support the MDI process and provide coaching to develop the team and the process.Clear daily discrepancy reports related to warehouse outbound/inbound operations.