Gregory Watson Email & Phone Number

High Point, North Carolina

Successfully managed department store with annual revenue of more than $16 million dollars. Led team of 12 managers and 117 associates to consistently achieve key performance targets.• Increased store revenue each year and surpassing the store locations peak volume in 2010 by more than $1 million dollars.• Met or exceeded store new account solicitation goal each year ending 2010 at 107% to plan.• Significantly reduced associate turnover by 20.2% through active employee recognition and reward, training and development, and continuous employee communications.• Actively coached and counseled Sales Managers to reach fullest potential and maximize sales opportunities.• Trained and mentored executives resulting in 6 internal promotions within the past calendar year.• Ensured that all procedures, policies, exposure standards and shortage awareness standards are thoroughly understood.

As a Countrywide Account Executive I would conduct, negotiate, and interview prospective borrowers analyzing their needs and communicating products and pricing programs to accomplish their overall goals. I averaged $1.3 million in volume and 8 loans per month. Qualify potential borrowers into beneficial loan programs tailored to their individual needs under the Countrywide ADVANTEDGE program Gather documentation and ensure applications consistently meet fundamental underwriting standards.Maintain clear understanding and practical application of all fair lending and disclosure regulations.Communicate up to date product and pricing information to borrowers to educate them on the lending process to make intelligent financial decisions

Directly responsible for total store volume at over $50 million.•Directly supervising the day to day operations of the logistics team, the ETL-Replenishment, providing feedback, coaching and recognition•Analyzing data sets to make appropriate decisions to make payroll and achieve expense control•Maintain standards of operation for total store including visual presentation, security/shortage control, human resources and operations•Using company processes and tools, such as Order Guides, Order application, APG application, Presentation Minimums, QuickCheck and eSupport to analyze market trends in order to stay in stock and control production•Developing relationships with outside vendors and holding vendors accountable to maintain appropriate stock levels•Manage and communicate the resources needed to execute the placement and execution of merchandise and workload•Responsible for a staff of over 60 team members and 5 team leaders overnight

As the Operations Team Manager, I was responsible for hiring and supervising over 20 support associates in accomplishing the price change and promotional event signing activities in the store. My direct store volume was over $35 million.As a Merchandise Team Manager, I directed the daily merchandise support functions for over $15 million in volume. Directed staff of 15 support associates. The focus of the position was to drive the business through the strategic placement of merchandise receipts. As a Group Sales Manager, I had to guide the success of multiple departments by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for customers. Sales volume ranged from $2 million to $10 million. Directed a staff of 35 sales employees. As a Sales Manager, I was responsible for sales volume ranging from $2 to $4 million, and managed 15 sales associates. As a Sales Manager my focus was on one family of business to direct and guide to a profitable business by utilizing the company's core principles of motivating and selling.CVS/PHARMACY

As a Store Assistant Manager, I was responsible for $2 million in volume. My store was named "Best Increase in Sales Plan for 1997", and "Best Visual Presentation in 1998" for the Baltimore-Washington region, due to my leadership and focus on customer service and company standards. Implemented the company's merchandising standards to take advantage of markup and markdown of slow and fast moving itemsOrdered merchandise, following multiple shelf quantity, in conjunction with current stock position and seasonal buildups and cool downsForecasted weekly sales budgets with calculated judgments, balanced daily cash records, paid all outstanding expenses, and verified all bank deposits

Master Of Science - Ms, Human Resources, 4.0

Activities and Societies: The Honor Society of Phi Kappa Phi

Graduate Certificate, Leadership And Management

Bachelor Of Science, Marketing