Senior Logistics Coordinator
Current- Work as a liaison between Customer Care and our logistics partners to ensure timely and accurate movement of physical materials deliveries.
- Coordinate with all major Amplify material vendors to ensure that freight orders are scheduled and shipped to meet customer expectations as well as secure accurate documentation for scheduled orders.
- Respond to Amplify internal and external customer inquiries with real-time information if applicable.
- Work with Customer Care and Support and Business Operations to track and raise delivery challenges to Senior leadership
- Work with our logistics partners to monitor and fix shipping errors
- Provide tracking information to Amplify customers including but not limited toparcel shipments with FedEx, FedEx Freight and UPS and LSC Logistics while working with our 3PL to ensure that freight delivery appointments.