• Performing Gap Analysis for NextGen Application and/or NextGen KBM upgrades, • Providing upgrade support, • Creating custom template content to meet the needs of Planned Parenthood sites, • Custom document creation using NextGen Document Builder, • Practice and Enterprise specific application configurability within File Maintenance, • System/Practice configuration for KBM,

• Workstation order transcription print mapping • New provider enrollments, to include ePCS, • Building and troubleshooting reports in Report Workbench, • Table builds in TXT environment • Triaging and working tickets within Jira • Supporting NextGen Planned Parenthood sites as needed • Supporting NextGen Central Valley Collaborative sites as needed.

• Performing Gap Analysis for NextGen Application and/or NextGen KBM upgrades, • Providing upgrade support, • Performing KBM template modifications utilizing NextGen Template Editor, • Creating custom template content to meet the needs of FQHC’s within the State of California, • Document modifications utilizing NextGen Document Builder,• Custom document creation using NextGen Document Builder, • Practice and Enterprise specific application configurability within File Maintenance, • System/Practice configuration for KBM, • Training Healthcare providers and ancillary staff as needed, and • I was directly involved in the successful roll-out of NextGen KBM version 8.1 through 8.3 at multiple FQHC locations in the State of California.

Licensed Vocational Nurse, Immunization Coordinator: Under the supervision of the Director of Nursing, my responsibilities included: assessing patients for necessity of appointments, performing vital signs, supervising Medical Assistants in their everyday tasks, supervising clinical operations, overseeing the Vaccines for Children Program (VFC), administering medications, administering vaccines, performing ear lavages, performing ECG’s, starting IV’s, and venous blood draws. • Medical Coder and Data Entry Supervisor: Under the supervision of the Chief Executive Officer, my responsibilities included: directly supervising 1 Medical Coder and 1 Date Entry staff. My primary role is to ensure that codes are accurately and promptly assigned for outpatient services provided by the health center by utilizing HCPCS, ICD-9-CM, and CPT codes. Through my supervision, my staff maintained a 98% accuracy rate and productive quality. • Clinical Applications Coordinator: Under the direct supervision of the Chief Executive Officer, my responsibilities were as follows: staff training, implementation, and maintenance of the health record systems including the Resource Patient Management System (RPMS), Greenway Electronic Health Record, and the NextGen Electronic Health Record/Enterprise Practice Management systems. My responsibilities also include the abstraction, compiling,