Gregory Newman Email & Phone Number

- Work with a team to assist Customers in applying for unsecured personal loans.

Knoxville, Tennessee Area

• Works with a team to manage Cisco based network services
• Performs proactive monitoring, configuration management and fault resolution of assigned client networks
• Performs customer advocate duties while maintaining a positive and professional manner at all times, during high stress situations. Takes calls and provides status from and to customers on a regular basis.
• Works in conjunction with internal and external resources to the company technicians/engineers to troubleshoot and resolve customer's issues.
• Maintains workload through a queue, detailing each ticket with notes of steps taken, test results and resolution data.

Knoxville, Tennessee Area

• Assisted customers on a day to day basis with their checking/saving accounts with Citizens bank.
• Assisted customers with Auto loans and Home Equity lines of credit inquiries that they may have had

Knoxville, Tennessee Area

• Assisted Lab Technicians by running machines and sorting plasma samples to be processed
• Filled in for group lead when they were absent or on vacation.
• Experience with a Roche Cobas P612.