Gregory Peterson Email & Phone Number

Bloomingfton, MN

IDeaS is a world-wide leader in Revenue Management in the Hospitality industry. IDeas is part of SAS, a global business analytics company.

Golden Valley, MN – 763-233-5800Three-Studio and Mobile Services Fitness and Lifestyle Company – with focus on Personal Training and Lifestyle Management. Provided Software Innovation, Process Improvement, luxury–level Customer Services Training, Project and Facilities Management Services.

92 Room, Limited-Service, 3 Diamond rated Hotel with Restaurant/Bar and 5,000 sq. ft. of Banquet Space.Responsible for all Hotel Operations, HR and Accounting. Developed new Accounting and HR processes. Trained leadership staff in new Quality Initiatives. Improved Customer, Operational and Payroll metrics. Trended Hotel Overtime from 7% of total payroll.

255 Room – Full Service Luxury Hotel - 4 Diamond rated with 15,000 sq ft of Banquet space, 2 F&B Outlets and 24-Hour ServicesResponsible for Operations and Management of the Hotel’s Front Office. Demonstrated global approach to providing high-quality Customer Experiences, coordinating with all Departments as needed. The Hotel featured a client base ranging.

256 Room, Full Service Hotel with 8,000 sq ft of Banquet space and Axel’s RestaurantResponsible for management of Front Office, Housekeeping and Engineering in addition to operations of the Front Office. Inclusive of the Front Office operation is the Revenue Accounting and AP operations of the Hotel. Current developments include “Yes I Can” training for.

247 Room, Full Service Conference Center with 40,000 sq ft of Conference space. Featuring 2 Full Service restaurants and Health ClubProviding Front Office Support & Training to Radisson Corporate Standards. Provided training of new Front Office Manager, operated as Revenue Manager, assisted with departmental process improvement and employee training..

565 Room, Full Service Convention Hotel with 100,000 sq ft of convention space.Responsible for Front Office operations of a 565 room full service, convention hotel, including Front Desk, PBX, Bell, Door, Concierge and Transportation Services, with generated room revenue up to 13 million. Successful in balancing services and standards in everything from.

Conference Coordinator/ Certified Meeting Planner Feb. 87 - Feb. 96Responsible for Conference Services supporting the educational requirements of a large Acute Care Hospital. Managed over 15,000 sq ft of educational and conference space including event planning, scheduling, catering/convention and media. Additionally, contracted and managed training.