Gregory Dalton Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Dallas/Fort Worth Area

Cleversafe is the industry leader in Big Data solutions using Information Dispersal Algorithms, rolling out object based storage solutions that have scaled into the hundreds of petabytes.My role here is to:* Provide technical leadership to the Level 3 team.* Interface with Level 2 and development solving client issues that may arise, troubleshooting the.

Greater Chicago Area

Cleversafe is the industry leader in Big Data solutions using Information Dispersal Algorithms, rolling out object based storage solutions that have scaled into the hundreds of petabytes.My role here is to:* Interface with Level 2 and development solving client issues that may arise, troubleshooting the Cleversafe technology* Working on developing.

Lubbock, TX

Team Leader for the US Level 3 Team supporting the range of products built off the SVC code-base.* Primary triage point for all incoming Level 3 calls during US business hours, working to allocate critical problems to other members of the team based on their current active workload.* Worked to identify goals for the members of the team and assisted in.

Lubbock, TX

* Monitored the Level 3 problem queues, and worked on individual problems, assisting the Level 2 team and pushing numerous critical problems to resolution.* Interfaced with development team to drive code issues through the defect process and ultimately into Generally Available code.* Developed tools for use by the entire SVC/V7000 Worldwide support teams.*.

Tester on the SAN Volume Controller platform.* Responsible for executing tests on SVC focused SAN environments.* Maintained medium sized Storage Area Networks for the purpose of executing these tests, including exposure to multiple Fibre Channel switch vendors (Brocade, Cisco etc), administering multiple storage controllers (EMC, HP, HDS, IBM) and.