Gregory D. Email & Phone Number

Indianapolis, IN, US

Web-Based Systems: Architect and Designer of various websites and web applications. Extensive build versus buy analysis for several clients to determine the best approach. Mobile web and App design and development.Project Management: Utilized several different project management methodologies that delivered project deliverables on time and within.

Indianapolis, IN, US

Worked with VPs of IT, and other members of the executive team to ensure proper program execution through the various projects related to key business outcomes.Led infrastructure team through Agile transformation through training and workshopsManage infrastructure teams portfolio of projects from initiation through completionM&A technology integration and.

Carmel, IN, US

• Worked with the CIO, various VPs of IT, and other members of the executive team to ensure proper program execution through the various projects related to key business outcomes.
• M&A technology integration and consolidation for national and international entities.
• Made sure that useful project KPIs were measured and visible for sponsor and key stakeholder consumption
• Evaluated all projects related to the programs to make sure that proper alignment and dependencies where identified
• Conduct resource management to remedy resource constraints and ensure proper resourcing across the program
• Utilize earned value management to properly track and analyze project time and financial performance

Westchester, IL, US

• Collaborated with the Manager of Network Engineering and Telecom to help organize and manage the team’s projects. Using a blend of PMI, Agile and Waterfall project management methodologies.
• Created resource allocation reporting to help determine availabilities and commitments which helped the team become more organized in dealing with demands
• Managed a $3 million multi-site network refresh project that included replacing several wireless access points, structured cabling, and data circuits.
• Managed multi partner MPLS and cloud based telephony project that would aid in better availability and connectivity. This project also included integrations with Salesforce.
• Helped steer development of SharePoint project management portal to influence better collaboration and organization
• Conducted project status meetings with key business stakeholders that helped the projects move along smoothly.

Newton, Massachusetts, US

• Worked with VP of Operations and other members of the executive team to stabilize current infrastructure and adherence to security standards. Key areas of responsibility are Budget Management, Project Management.
• Establish a secure robust infrastructure that conforms to client requirements and ensures continuity of computer services for computer users through planning, technical leadership, and project coordination.
• Manage the deployment, monitoring, maintenance, upgrade and support of all IT systems, including servers, PCs, operating systems, and hardware and software inventory.
• Responsible for the IT infrastructure supporting the call center and phone system.
• Ensure system availability 24x7x365.
• Foster and support security initiatives within the company.

Dolton, IL, US

• Worked with CEO and other members of the executive team to bring the organization’s technology into the 21st century. Key areas of responsibility are Disaster Recovery/Business Continuity, Help Desk/Desktop Support.
• Managed multiple branch offices and assured optimal uptime and performance across the network using Microsoft Unified Access Gateway.
• Assessed the current state of technology in the organization and created a plan for restructure and transformation while led to more efficient use of information technology
• Built new website that allowed for online transactions and more professional appearance.
• Implemented new phone system that integrated with Microsoft Lync to take advantage of Unified Communications across opportunities the organization.
• Used SharePoint 2010 to implement a new intranet and extranet that allow for automated process flows, increased collaboration and less reliance on paper. We also took advantage of the Business Data Integration to be.

Chicago, IL, US

• Direct Information Technology operations within professional association providing certifications and top tier education for meetings professionals. Oversee Network Engineering, Desktop Support, Quality Assurance.
• Formalized operational and strategic planning processes by authoring policies, procedures and risk assessment tools. Coordinated selection and installation of ERP/CRM, while ensuring complementary integration with.
• Established Quality Assurance, Documentation, Help Desk Protocol and Service Level Agreement that improved internal processes and enhanced productivity.
• Instituted previously nonexistent project management guidelines within organization to improve ability to meet deadlines, budgets, and objectives.
• Designed and rolled out new architecture for website to guarantee redundancy and load balancing increased uptime from 70% to 99%
• Implemented training classes on efficient use of desktop software that reduced the number of requests to desktop support and boosted productivity of staff.

Held multifaceted responsibilities to configure, install, and administer network infrastructure and telecommunications systems that supported a staff of 12 users. Established IT policies, which defined acceptable use of IT assets within the company. Fulfilled administrative responsibilities including the addition and changes to user desktops, email and PBX.

Managed Information Technology needs for a multi-million dollar privately held financial services company. Performed various duties in network support and administration for 15 users. Facilitated daily backups and held responsibility for overall reliability of systems on a 24x7 basis.Implemented department policies and procedures that allowed governance of.

Burlington, Massachusetts, US

Recruited to establish strategic and tactical Information Technology infrastructure within $5 million telemarketing company. Defined and executed IT strategies and objectives to maximize short term impact utilizing existing systems and position for scalability. Prepared and executed an IT strategy that reduced administrative costs and direct labor costs.

Continuing Education, Information Technology Project Management

Masters Of Science, Computer Information Systems

Bachelor Of Arts (Ba), Computer Science And Industrial Design