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Background in sales and client services for private label Web and video conferencing software platform, telecommunications and unified communications. • Entrepreneurial expertise and proven track record in direct sales, developing new accounts and managing strategic partnerships in private label Web video conferencing software for the channel.•
Millbrook-Autoparts
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DirectorMillbrook-Autoparts Jul 2018 - PresentWaitsfield, Vermont, United StatesEbay store specializing in vintage autoparts; https://www.ebay.com/usr/millbrook-autoparts
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Vp Business DevelopmentOritor, Inc. Sep 2013 - Sep 2017San Francisco Bay Area
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Business And Product Development ConsultantOritor, Inc. Mar 2013 - Aug 2013San Francisco Bay Area
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Product Management SpecialistAvaya Oct 2011 - Jan 2013Basking Ridge, New JerseyManaged Avaya-Persony acquisition integration project. Provided lead software support for legacy Reseller client base. Concurrently served as client advocate for Persony software End of Sale (EOS) and Reseller Service and Support End of Life. Conceptualized, guided and facilitated Resellers’ transition to Avaya solution or alternate Web and video conferencing platform service migration.• Successfully met #1 objective for Avaya business and customer satisfaction: reduced legacy client base of active Persony Resellers to facilitate software product end of life. • Mitigated and resolved Reseller contract issues. • Created R&D requirements including implementation of customized version of management server for remaining active Resellers. • Negotiated with Avaya legal to protect Avaya’s interests, preventing legal action against Avaya. • Identified appropriate documentation, training, and business offer definitions to better facilitate customer understanding of Avaya products related to and supportive of Avaya Aura Conferencing (AAC7).• Conducted research for Sr. Manager in several areas such as competitive analysis. -
Director Of Sales And SupportPersony, Inc. (Avaya Aquisition) Aug 2007 - Oct 2011Los Gatos, CaResponsible for business development, direct sales of Web and Video Conferencing Software to reseller channel, including conferencing service providers (CSP), independent software vendors (ISV), application service providers (ASP), value added resellers (VAR) and small medium business (SMB) markets. Simultaneously provided Tier 2 technical support to resellers supporting end-user clients.• Developed and closed seven figure private label software licensing sale, including a client serving over half of the global telecommunications carriers. • Responsible for Reseller support troubleshooting and ticket response using Kayako eSupport System. • Incorporated client feedback to assist creating and updating Persony support knowledgebase.• Interpreted WC2 software feature set. Produced, edited and assisted finalizing online help.• Supervised Salesforce.com. Compiled weekly reports to enable management decision-making.• Accountable for software bug reporting. Assigned, updated and disseminated fixes using Mantis bug tracking system to ensure continuing product improvement.• Created and maintained company’s social media presence in LinkedIn, Facebook and Twitter. -
Vp Business DevelopmentWholesale Conference - Goconference 2004 - 2007Santa Barbara, California AreaPromoted Turnkey Business Infrastructure for Entrepreneurs to Enter the Conferencing Market.• Promoted virtual conferencing ownership opportunity; delivered highly qualified leads to company management. • Assisted US Spectel sales team selling to Fortune 1000 firms. Created initial leads through contact with C-Level Executives for opportunities resulting in on-site conference bridge equipment sales. • Initiated, developed and implemented The UPS Store/ GoConference virtual conferencing project. -
PrincipalGlc Communications Nov 1999 - 2007Waitsfield, VtPrincipal, Telecommunications Agency and Virtual Conferencing Web Site Start Up• Expanded account base cold calling from 20K to 50K monthly billing; POTS, T1, DATA Services.• Retained 50% of accounts when required to convert client base to alternate providers, due base carrier bankruptcy 2002.• Partnership with Network Plus, TNCI and ChaseCom-WholesaleConference; launched ConferLynx.com virtual brand 2004.
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Senior Account Executive And Save DeskNetwork Plus, Inc. Nov 1993 - Oct 1999Quincy, MaResponsible for direct sales of ATT 800 ReadyLine, DNS, SDN and Sprint Re-Sold Telecom Services. Guided creation and development, co-managed Save Desk-Retention Division. Aggressively and proactively worked with dissatisfied/ lost clients to retain house accounts.• Developed account base exceeding 15K monthly revenue during first year as Commercial Account Executive.• Consistently met monthly goals; Gross Retention revenue 250K, Winback revenue 100K fiscal 1998. • Produced monthly performance figures combined with analytical data detailing customer behavior. • Acted as mentor to customer service representatives.
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Export Sales ManagerConnell Associates, Inc. Feb 1992 - Nov 1993Wakefield, MaSold U.S. goods to utility, mining and refining companies worldwide. responsible for purchasing, quotation, operations and administration.
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Account ExecutiveTransport Consultants International., Inc Sep 1991 - Nov 1993Cranford, NjSold comprehensive transport services to art galleries, antique dealers and interior design firms nationwide.
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Import/Export AgentKuehne & Nagel, Inc. Sep 1986 - Aug 1991East Boston, MaInternational Freight Forwarder/Customs Broker; Import/Export Agent. Managed FCL/LCL TransPacific and North Atlantic containership Import operations. Responsibilities included administration of Seattle Sea-Truck and special account Export programs, cross trading, sales research and development. -
Import Traffic CoordinatorJ.F. Moran, Inc Aug 1985 - Sep 1986East Boston, MaOrganized shipping documents for customs entry. Expedited cleared shipments to final destination.
Greg Carr Skills
Greg Carr Education Details
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Government-International Relations -
Westminster School
Frequently Asked Questions about Greg Carr
What company does Greg Carr work for?
Greg Carr works for Millbrook-Autoparts
What is Greg Carr's role at the current company?
Greg Carr's current role is Exploring Opportunities in Cryptocurrencies, Blockchain and Decentralized Application Technologies.
What is Greg Carr's email address?
Greg Carr's email address is gr****@****ony.com
What is Greg Carr's direct phone number?
Greg Carr's direct phone number is +180279*****
What schools did Greg Carr attend?
Greg Carr attended Franklin & Marshall College, Westminster School.
What skills is Greg Carr known for?
Greg Carr has skills like Isv, Saas, Channel, Asp, Unified Communications, Avaya Aura, Web Collaboration, Channel Partners, Business Development, Telecommunications, Go To Market Strategy, Video Conferencing.
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