Consultant

Supported a global product reference database. Responsible for content design, definitions, guidelines and data content. Collaborate with process owners from 11 countries to develop database content with reference to key client requirements. • Analyze and validate critical master data inconsistencies to achieve normalized data view.• Led quality control activities for input teams to maintain quality data and maintain quality KPI scores. • Serve a subject matter expert for database content design specifications.• Led training sessions, supporting teams with product innovations, data input instructions and methodologies. • Collaborate with user and client service teams improve data integrity.

Responsible for specification, maintenance and successful final delivery of clients custom marketing databases. Served as SME and primary contact for clients and client teams regarding database questions, issues and operational capabilities.• Daily management of client deliverables, set-up and modifications, successfully evaluating the impact of all changes; researched and resolved database issues while closely observing escalation procedures. • Conduct root cause analysis of data inconsistencies, identify data issues and follow through to resolution. Work with other teams to implement preventative measures.• Determined resolution priorities with Operations/Client Services; implemented new database/category system structures. • Conducted meetings with the clients and service teams, successfully driving final delivery. • Plan and execute new market acquisitions and event modifications; closely collaborated with pricing, product leadership, client service and operational teams, communicating the impact of retailer. acquisitions and market changes. • Daily management of client deliverables, set-up and modifications, successfully evaluating the impact of all changes; researched and resolved database issues while closely observing escalation procedures. • Conduct root cause analysis, identify data issues and follow through to resolution. Work with other teams to implement preventative measures.• Determined resolution priorities with Operations/Client Services; implemented new database/category system structures. • Conducted meetings with the clients and service teams, successfully driving final delivery. • Plan and execute new market acquisitions and event modifications; closely collaborated with pricing, product leadership, client service and operational teams, communicating the impact of retailer acquisitions and market changes.

Produced and maintained application data for multiple automotive brands and product lines. Analyzed and supported critical Catalog Application Data for multiple product lines. • Effectively utilized Microsoft Access, authoring various queries; managed changing customer and in-house requirements. • Cooperated with customers and internal divisions, improving data specifications and requirements. • Developed innovative methods, converting in-house data formats to customers’ and industry formats while utilizing flat and relational database methods. • Created profitable relationship with product managers, pricing department, customers and third party vendors, collaborating on new product introduction, consolidation and pricing publications. • Co-managed data migration process, consolidating vital information into a proprietary data warehouse.