Greg Roush 🧙🏼‍♂️ Email & Phone Number

Chapel Hill, Nc, Us

Sunnyvale, Ca, Us

What I do: - Work with our EMEA sales team to scope, write up SOWs, negotiate SOW/Services costs, and staff implementation projects for new and existing customers- Manage a small portfolio of new customer implementation projects across our most strategic EMEA accounts- Ensure all projects are delivered on-time by tracking and managing project budget and timeline- Contribute to process iteration for the entire PS organization

Sunnyvale, Ca, Us

What I do: - Work with our EMEA sales team to scope, write up SOWs, negotiate SOW/Services costs, and staff implementation projects for new and existing customers- Manage a portfolio of new customer implementation projects across our most strategic Enterprise accounts- Ensure all projects are delivered on-time by tracking and managing project budget and timeline- Contribute to process iteration for the entire PS organization- Run internal improvement projects across Professional Services, Customer Success, and Account Management

Sunnyvale, Ca, Us

What I did: - Managed a portfolio of 22 new customer implementation projects in our Enterprise segment- Ensured all projects are delivered on-time by tracking and managing project budget and timeline- Contributed to process iteration for the entire PS organization- Ran internal improvement projects across Professional Services, Customer Success, and Account Management

Sunnyvale, Ca, Us

What I did: - Worked with new enterprise customers to design their instance of Clari- Took the approved customer design and implemented it in Clari - Provided best practices within Clari as well as revenue operations best practices to help customers optimize their forecasting and sales processes- Worked with enterprise customers to deploy Clari to their revenue teams and assisted with early adoption of the Clari platform

Mclean, Va, Us

What I did: - Served as a Senior Business Analyst at a Salesforce Global Strategic Cloud Alliance Partner, Salesforce’s highest tier of partnership- Provided Salesforce expertise to high-profile clients to assist in delivering robust cloud-based solutions- Lead integral project activities across the entire software development lifecycle from discovery, user story grooming, product demos, to UAT and training- Utilized my extensive Salesforce configuration experience in collaboration with technical resources to creatively deliver complex business requirements which extend beyond the base functionality of the Salesforce Clouds- Implemented projects in a highly agile environment with the aid of industry-standard project management tools such as Jira, ensuring that project activities remain tracked and highly visible to client stakeholders- Supported Acumen in winning new business by configuring demos and delivering proof of concepts outside of the scope of my project work

Short Hills, New Jersey, Us

What I did: - Managed a book of 18 strategic customers totaling $3.2MM in ARR- Grew my book of business by 43% - Conducted Quarterly Business Reviews with the champion at each customer- Internal advocate for each customer with our Product and Engineering teams- Helped shape product roadmap based on customer feature requests- Provided best practices for using our platform for our champions and their internal teams

Cary, Nc, Us

**Acquired by SolarWinds (04/19)**What I did: -Worked with new customers to understand the scope of their project and divided the project into different phases from initial kick-off to go-live-Helped design the solution for the customer based on their needs and goals-Served as a Salesforce SME with the customer and the different business units within the organization-Worked with the customer's internal Salesforce admin team to install, configure, and customize (as needed) our managed package within their environment-Assisted with other systems integrations as needed by the customer-Established KPI's for what success looks like for each stage and track against them-Ensured on-time deliverability of the project with the goals of the design and scope completed

Durham, Nc, Us

What I did: -Administrator for Salesforce CRM-Assisted in developing and refining sales onboarding-Contributed best practices for Salesforce use across the organization-Developed, refined, and enforced processes for data integrity in Salesforce-Developed rollout plan and migrated Sales team to Salesforce Lightning -Built and managed integrations between Salesforce, Zendesk, JIRA, and Pendo-Worked with VP of Customer Success and EVP of Sales and Marketing to define and execute operation strategies-Worked with the Mid-Market Director and Inside Sales Manager to conduct pipeline reviews-Worked with EVP of Sales and Marketing and CPO to determine accurate pricing of the Connect platform

Durham, Nc, Us

What I did: -Conduct initial user trainings and advanced user trainings-Conduct scoping calls with customers to understand their processes and how FoodLogiQ fits in-Manage customer implementation from kick-off call to full user training-Assist in developing and refining customer implementation processes-Admin for Salesforce CRM-Contribute best practices for Salesforce use across the organization-Develop, refine, and enforce processes for data integrity in Salesforce-Developed rollout plan and migrated Sales team to Salesforce Lightning -Built and manage integrations between Salesforce, Zendesk, JIRA, and Pendo-Work with VP of Customer Success, CMO, and CRO to define and execute operation strategies

Raleigh, Nc, Us

What I did: -Built and managed a team of 14 client success and support reps based in the US and India-Developed onboarding, training and client success processes-Conducted initial user training, advanced user training, and continued success training-Conducted scoping calls with clients to understand their processes and how Arya fits in-Worked with development to integrate into client's internal databases-Generated and deliver SOW's for custom development projects for clients-Managed client onboarding from kick-off call to full user training-Secured renewals and identified up-sell opportunities -Served as a product manager for the Arya platform to help the development team prioritize items in the sprint schedule-Worked with Marketing Team to implement and integrate Pardot into Salesforce-Admin for Salesforce CRM, Outreach, DocuSign and Zoom-Assisted the Sales team in performing demos (both virtual and onsite) of the Arya platform as well as solutioning how Arya would integrate with other systems like ATS, HRIS, etc.

Cary, Nc, Us

Work with our current clients nationwide to help tie their building automation systems (BAS) into our Maintenance Direct and Facility Scheduling Direct solutions. Our automation solutions easily create emergency work orders to match nuisance alarms in the BAS as well as create event schedules in the BAS to prevent facility directors from going in to create them for after-hour events.

Cary, Nc, Us

• Generated and qualified new sales opportunities through outbound call campaigns • Identified and built rapport with key decision makers and administration including but not limited to business, maintenance, and technology staff members• Educated both suspects and prospects on suite of SchoolDude’s Cloud Software in three of our four major market segments: K-12, Higher Ed, and Strategic•Broad knowledge of SchoolDude’s Educational Operations Management Solutions designed to streamline all areas of operations – maintenance management, facility usage, energy management, and technology management• Emphasized product benefits and features to validate sales ready opportunities• Collaborated with sales teams to produce smooth transition of created opportunity• Maintained and expanded the database of suspects/prospect information and activity in the SchoolDude SalesForce CRM

Raleigh, North Carolina, Us

Sageworks is the leader in the financial analysis of privately held companies. We equip thousands of bankers, accountants, and researchers with credit risk management, financial analysis, and real-time industry data solutions. Headquartered in Raleigh, NC, the firm has been recognized as one of the fastest growing technology and information companies in the United States. We develop unique and patented solutions that help increase the success rate of businesses by providing people with financial information they can understand and use. Our programs are built using artificial intelligence that translates financial numbers into easy-to-understand reports. The technology is the only real time industry data source for private company financial information.