Collaborating with stakeholders including UX team members and Product Managers to identify and prioritize research opportunities in a fast-paced, rapidly changing environment.Conducting user research using a wide variety of qualitative and quantitative research methods, in-person and remote.Conducting user testing of design concepts and prototypes.Driving product improvements based on research findings in close collaboration with UX designers, engineers, and product… Show more Collaborating with stakeholders including UX team members and Product Managers to identify and prioritize research opportunities in a fast-paced, rapidly changing environment.Conducting user research using a wide variety of qualitative and quantitative research methods, in-person and remote.Conducting user testing of design concepts and prototypes.Driving product improvements based on research findings in close collaboration with UX designers, engineers, and product managers.Introduced use of "Optimal Workshop" remote user testing platform for click testing, effectively generating needed research at a low cost.Accelerated product development cycles by cultivating strong communication between design and research teams that allowed for streamlined testing and development.Effectively translating research findings into usable insights for product development teams.Assisting design teams with user testing preparation by refining screen designs using Figma and by developing initial product prototypes.Gathering deeper user insights by combining various research methods, including surveys , first click testing, unmoderated usability testing (remote), and moderated usability testing (in-person and remote). Show less

Mentoring 8 to 20 groups of student researchers per semester, each of which completes an original quantitative or qualitative research project over the semester.Communicating research methods concepts and terms to students in clear way that is appropriate for their level of understanding.

Conducted a heuristic evaluation and discovered 5 usability issues with the previous Actionaly platform.Collaborated with a team of two other UX interns to create wireframes for a redesign of the Actionaly platform.

Enhanced my understanding of data analysis and statistics by conducting over 1,000 individual tutoring sessions, each of which focused on a student requested topic in the area of statistics. Broke down complex topics into simple steps and explanations for people who are not experts in statistics.