Gregory Ullmann Email & Phone Number

Chapel Hill, Nc, Us

Chapel Hill, Nc, Us

Chapel Hill, North Carolina, United States

Raleigh-Durham, North Carolina Area

Leading software development of Conduent's suite of workflow solutions for Fortune 100 customers and state and federal governments.

Raleigh-Durham, North Carolina Area

Led software development of shared services for the LexisAdvance global legal research platform. Services include search, document retrieval, authentication, user analytics, and document delivery for the MarkLogic/Elastic Search 2.5 billion full-text document repository designed for scalability and fault resilience at 99.9%+ availability and reliability.Managed 7 Directors/Managers and 300+ in-house and externally sourced software development staff across Raleigh, NC; Dayton, OH; London, UK; and Cognizant India offices. Liaise with Product Development, Product Management, and Operations offices to engineer maximally efficient solutions for LexisNexis product and service suite.Led the following major transformations:- Migrated the LexisAdvance application infrastructure from on premise data centers in Dayton, OH to a 1000+ server instance footprint in the Amazon Web Services cloud. - Reduced response time for key performance metrics by 20%+ while reducing operating costs by 30% over in-house staffing model. - Increased flexibility and fostered innovation previously throttled by an aging and overburdened infrastructure. Project completed early and on budget.- Shepherded the long standing waterfall based development culture to Agile based development. Increased release frequency from every 6 months to weekly. Established an AWS based CI/CD environment with automated build, test, and reporting.- Championed the change in company strategic vision to relocate their software development center of excellence from Dayton, OH to Raleigh, NC by establishing a shared service presence in Raleigh. Grew Raleigh office from zero staff in May, 2015, to 60+ employees, including 2 new directors and 2 new managers in August, 2017.- Drove innovative search relevance advancements for the LexisAdvance platform from basic TF/IDF searching to include Learn to Rank, Semantic Enrichment, Reference Context Searching, A/B testing, and Visualization technologies.

Carried international oversight for team of 70+ across Ann Arbor, MI; Bethesda, MD; and Cambridge, UK, including matrixed, Agile-based software development and infrastructure team. Played instrumental role in defining strategic vision for IT infrastructure to ProQuest online products and services, steering operations for the data center, networking, server, storage, backup, and security infrastructure.Leveraged rich software development experience to guide support strategies and impact decision making. Ensured ongoing high performance, capacity, and availability of all systems and hardware. Forged lasting, effective partnerships with all service vendors for global content delivery, data center monitoring, backup services, and email filtering. - Led major software architectural improvements resulting in reducing search times 75% and document retrieval times 80% to exceed expectations of negotiated service levels.- Generated $1MM in annual savings and cut staff requirements by 30% by piloting cultural transition to a remote infrastructure management model while externally sourcing backup and 24/7 operation functions.- Significantly upgraded data center capabilities by migrating from in-house data center to externally sourced data center for production applications and new in-house facility for back-office and pre-production use.

Achieved rapid promotion from Director for online search and retrieve delivery services to all application development for the ProQuest academic research product housing 1.3 billion documents in FAST Search and Retrieval Ware repositories. Tasked with resolving major staffing and cultural issues affecting production. Drove top-tier 125 member development staff consisting of 75 internal team members and 50 global outsourced staff working on multi-tiered Java, JavaScript, and C applications for new and legacy products. Adeptly administered operating budget and sourced labor spend. Mastered management of product development lifecycle from requirements gathering to architecture and QA testing. Handled five product lines simultaneously. - Masterminded robust turnaround of a failed transition to 90% outsourced development model, delivering major cultural shift and completely revitalizing production within six months, eventually landing on mixed 60% in-house and 40% outsourced model.- Architected dramatic improvements in flagship application, decreased hardware costs 60%, and increased system availability by porting application from limited UNIX hosts to farm of Red Hat based commodity x86 blade servers.- Led acquisition of a $50MM company, integrating and consolidating systems within 6 months.

M.S., Computer Science

B.S., Chemistry, Mathematics