Greg Rains Email and Phone Number
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Over my tenure at Discover Financial Services, I've had the privilege to innovate and lead initiatives that resonate with millions, notably our collaborations with Apple Pay/Apple Cash. My commitment to value-driven, customer-centric product development has consistently resulted in products that elevate user experiences and drive profitability and scalability.My expertise spans digital payment technologies including tokenization, consumer authentication, digital wallets, and the future open banking paradigm. Recognized for thinking strategically and leveraging deep payment knowledge to maximize partner opportunities I help ensure that both client needs and the broader vision of DGN are met.I believe in leading with authenticity and a collaborative spirit. My journey has seen me mentor and coach bright minds, foster an enriching work culture, and be the "go-to" person for enterprise-wide digital payment initiatives. Consistently rated with exceeds expectations, I've been fortunate to work alongside and lead teams that push boundaries and set industry benchmarks.I am continually inspired by the potential of the digital realm, and I'm always eager to connect with fellow industry enthusiasts, partners, and innovators. Let's explore how we can shape the future of digital payments together.
Discover Financial Services
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Director, Emerging Partner Enablement & ServicingDiscover Financial Services May 2023 - PresentRiverwoods, Il, Us⦁ Enhances the B2B partner experience through distribution changes, by reimagining the journey to meet competitive standards and surpass them.
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Director, Head Of Emerging Products & SolutionsDiscover Financial Services Aug 2021 - May 2023Riverwoods, Il, Us• Facilitated the incubation of new products and services, as well as creation and delivery of bespoke solutions for our fintech & big tech partners.
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Senior Manager, Digital & Emerging ProductsDiscover Financial Services Jan 2019 - Aug 2021Riverwoods, Il, Us• Led the Partner Solutions team, working with the DFS' client-facing teams, to provide consultative payment solutions for technology partners, fintechs, and global network partners.
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Senior Manager, Strategic Business DevelopmentDiscover Financial Services Mar 2016 - Jan 2019Riverwoods, Il, Us• Owned enterprise relationships with some of Discover’s most strategic technology partners• Drove and executed new business initiatives to address partner's needs & objectives, while also increasing business for DFS• Researched and prospect for potential new partners, developing a pipeline of opportunities• Maintained a thorough knowledge of the market and the solutions/services DFS can provide, while identifying opportunities for new services, products, and distribution channels
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Manager, Global Products & SolutionsDiscover Financial Services Sep 2014 - Mar 2016Riverwoods, Il, Us• Served as at thought leader within the mobile and digital payments space providing subject matter expertise for new & emerging payments technologies including tokenization, consumer authentication, and digital wallets.• Led requirements gathering, product development and implementation of new strategic initiatives & products across multiple departments internally, including the Discover Digital Exchange (DDX).• Engaged with clients, ideating and brainstorming solutions, supporting business development efforts.
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Consultant, Research & Development (Network Payments Infrastructure)Discover Financial Services May 2013 - Sep 2014Riverwoods, Il, Us• Assessed new initiatives and their impact to Discover Network's core payment processing infrastructure.• Defined long-term strategies related to Network Infrastructure, including documentation of industry-known practices, gap analyses, and outlines where DN can differentiate.• Worked with Business Development to assess vendor services, providing recommendations of viability & value.• Performed system analysis, authored high-level requirements & proposals, and conducted industry research.
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Project & Process Manager, Enterprise Process Optimization (Merchant Onboarding)Vantiv Jan 2013 - May 2013Cincinnati, Oh, Us• Identified and delivered a wide range of prioritized multi-disciplinary projects with a strong continuous improvement and process reengineering focus within the Vantiv operations organization.• Partnered with key stakeholders and assumed ownership for the identification, analysis, solution design and implementation of key process improvements and project implementations. -
Senior Manager, Merchant Onboarding & SupportVantiv Oct 2011 - Jan 2013Cincinnati, Oh, Us• Managed three high-performing teams, focused on the enterprise-wide onboarding and activation of small to medium enterprise (SME) merchant services accounts and back office support functions.• Drove efforts to decrease cycle time from new account procurement to account activation and improved activation rates, resulting in increased revenue. • Maintained, improved, and created best-in-class onboarding processes and systems. • Collaborated with Senior Management and Executive Leadership on key strategic initiatives including mergers & acquisition integration, new product development & rollout, and business process management workflow.
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Conversion Manager, Merchant ServicesVantiv Jul 2008 - Oct 2011Cincinnati, Oh, Us• Coordinated and managed all aspects of large-scale, high revenue ($250K to $1M+) generating projects for new and existing Fortune 500 clients focused on new implementations and modifications to their electronic payment processing environments. This included work with internal and client IT teams, sales and relationship management, and support groups.• Built and maintained strong internal and external relationships that were leveraged to deliver superior results; performed at or near the top of my peer group regarding the volume and complexity of quarterly projects.• Served as team 'Stored Value Specialist' – defined & documented processes and procedures and led process improvement initiatives to reduce gift card program set-up time and increase customer satisfaction.
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Associate, Project ManagerConvergys Sep 2007 - Jun 2008• Used analytical problem-solving skills, process mapping, and process improvement methodologies to identify organizational gaps and determine cost-effective solutions that could be implemented to reduce revenue leakage and improve margins; specifically worked to overhaul North American Staffing’s hiring process to gain estimated incremental revenue of $10.7M. • Coordinated a project focusing on the top 20 clients’ needs that led to detailed plans and implementation timelines; ultimately leading to superior strategic alignment between Operations, Client Services, and the corporate support functions.
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Management TraineeCintas Corporation Jul 2006 - Sep 2007Mason, Oh, Us• Participated in the Management Trainee (MT) program focused on professional growth, personal development, and providing a strong knowledge of all aspects of business. Rotated through positions including Service Sales Representative, warehouse, and various office roles (AR, AP). • While a Service Sales Representative, built rapport with customers, provided excellent service, and used relationships to sell additional products and services. Finished the 3rd quarter ranked 20th out of over 600 reps nationwide in terms of hitting Key Performance Indicators. • Worked on strategic projects that helped to improve and positively impact branch service labor efficiency, procurement and inventory levels, and the accounts receivable process. Integral in branch achievement of “Outstanding Achievement Award” for the first time in four years.
Greg Rains Skills
Greg Rains Education Details
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Miami UniversityMarketing
Frequently Asked Questions about Greg Rains
What company does Greg Rains work for?
Greg Rains works for Discover Financial Services
What is Greg Rains's role at the current company?
Greg Rains's current role is Head of Emerging Products & Solutions → Mobile & Digital Payment Innovator for FinTech | Delivers on Operational Impact.
What is Greg Rains's email address?
Greg Rains's email address is gr****@****ail.com
What is Greg Rains's direct phone number?
Greg Rains's direct phone number is +184731*****
What schools did Greg Rains attend?
Greg Rains attended Miami University.
What skills is Greg Rains known for?
Greg Rains has skills like Business Process Improvement, Process Improvement, Project Management, Management, Leadership, Analysis, Electronic Payments, Enterprise Software, Payment Card Processing, Cross Functional Team Leadership, Sdlc, Mobile Payments.
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