Greg Sheppard Email & Phone Number

Bedford, Massachusetts, United States

Greater Boston Area

Greater Boston Area

Caregiver for mother

Greater Boston Area

Facilitated the design and implementation of websites for clients in the real estate industry.- Managed client expectations to keep them engaged, well-informed and happy from kickoff through launch- Translated client requirements into clearly defined tasks for designers and engineers- Advised clients on the benefits of additional products and/or services, and prepared new contracts- Managed an average of 8-10 concurrent projects and launched over 60 new or redesigned websites- Identified platform usability improvements that benefited thousands of clients

Framingham, Ma

Strategy, planning and initial setup on Kickstarter campaign for “Medieval Mayor” video game.- Worked with senior management to identify reward items and for tier and stretch-goal planning- Investigated manufacturing and shipping costs for physical reward items

Canton, Ma

Led internal development of two, mufti-platform strategy games.- Managed external resources for mobile and PSN platforms- Coordinated development of concurrent projects. Improved internal practices and project outcomes. - Streamlined 3D animation production on Legends of Loot by standardizing many figure armatures - Successfully negotiated with outsourced development team (Germinator: Bubble Battle) and external publisher (LoL) to resolve problems with milestone deliverables- Significantly improved efficiency of development process by reforming team testing practices

Greater Boston Area

Project Manager for PowerGig: Rise of the Six String- Spearheaded internal development and managed external resources for Xbox 360 and PS3 platforms - Coordinated software development with the prototyping and manufacturing of 3 custom peripherals - Dramatically improved cutscene animation quality by working closely with outsourced animation house- Achieved simultaneous first pass certification and timely release for both platforms - Earned Employee of the Month Award for August 2010- Acting QA Manager of two Lead Testers and 30 Testers in the testing of custom peripherals software and content

Natick, Ma

Producer / Project Manager - 2006-2008Directed and scheduled programmers, artists, designers, writers and audio engineers to meet project requirements and deadlines. - Prioritized and assigned debugging tasks and mentored QA Manager to ensure testing procedure met organizational needs - Titles Included: Immortal Cities: Nile Online, Mosby’s Confederacy, Hinterland, Children of the Nile: Enhanced Edition, SimCity Societies: Destinations, SimCity Societies (Gameplay Producer)- Ensured on-schedule completion of a city-building title by identifying and resolving a major tasking oversight and by improving team communication practices- Earned praise and recognition from company president for extraordinary performance- Mentored new QA & Development Support Manager to ensure good practices were maintainedDevelopment Support Manager / QA Manager - 2004-2006Hired, trained and assigned 18 junior employees to low level programming, asset scripting, scenario implementation and testing tasks. - Collaborated with development managers to align testing process with organizational needs - Oversaw the creation of test schedules and plans and the selection and direction of volunteer testers. - Acted as contact person for publisher QA- Provided pre-alpha testing support to developers to streamline both development and testing processes - Authored orientation manual for in-house and external testers- Scripted a robust, in-game help system for Caesar IV

Greater Boston Area

QA/Development Support Manager - 2000-2004Hired, supervised and coached dozens of DS and QA personnel over multiple titles. - Pioneered a QA-driven 'Development Support' function that Increased the efficiency of development and testing process by providing prototype testing, scripting and programming support to developers- Scaled staffing to meet changing development requirements - Collaborated with production managers to align testing process with organizational needs - Oversaw the creation of test schedules and plans and the selection and direction of volunteer testers - Acted as contact person for publisher QA - Provided web-based post release support, including technical, newbie and strategy forums with FAQs and scenario walkthroughs. - Titles included: Lords of the Realm 3, Empire Earth, Zeus: Official Expansion: Poseidon, Cleopatra Queen of the Nile, Zeus Master of Olympus, Pharaoh, Caesar III, Civil War Generals II and Lords of Magic- Managed 30+ testers on three concurrent projects - Significantly reduced game piracy by researching and integrating copy protection software- Acknowledged by president of Impressions as the best QA Manager he has worked withCo-Producer for Pharaoh - 1999Identified, prioritized and assigned programming, art, and audio tasks, and ensured deadlines were met.- Prioritized and assigned bugs and ensured testing focus met organizational needs.Lead Tester for Caesar III - 1998Led an external team that outperformed the internal team in the investigation and reporting of critical bugs.- Wrote test schedules and plansTester for Lords of Magic and Civil War Generals II - 1997-1998Investigated software bugs.- Researched, created and tested game scenarios for difficulty and entertainment value

Greater Boston Area

Created and maintained zip code boundary maps.

Greater Boston Area

Information and Referral Service Coordinator - 1992-1993Provided information to the public about hospital and area inpatient programs and services. - Referred patients seeking outpatient care to the appropriate clinicians and day programs.Mental Health Specialist - 1988-1992Assisted nursing staff in providing care and ensuring patient and staff safety. - Earned recognition for excellent clinical judgment and skills.