Greg Smart Email & Phone Number

Heathrow, Fl

• 2018: Developed/implemented Sales Leader Progression program, focusing on ‘soft skills’, latest business trends and professional development of sales team.• 2019: Created Digital Evolution program. Scheduled/facilitated monthly digital webinars, shared sales dashboard, successes, and best practices. Resulted in nearly $2million in Extended Audience sales. • Launched ‘Best of Housekeeping’ program. Created marketing collateral, coached sales team, coordinated content for landing page and property eblasts. Budget was achieved (3mos).• 2019 Departmental revenue goals achieved. Supported sales team through mentoring, field rides, creation of marketing materials and scheduling additional training as needed.• Planned and executed Sales Conferences. Secured sponsorships/pricing to keep within budget. Consistent positive feedback received from team.• Created Master Slide Deck for sales team. Worked with Director to outline all possible product lines and deliver to team. Coordinated new graphics with Creative Services to deliver a complete product to the team.• Developed Marketing Calendar for2018, 2019 & 2020. Outlined communication to all AAA properties.• Created Departmental Onboarding Program and worked with Managers to create/implement training cadence for each individual.• Generated 3 weekly emails to improve communication within the department regarding sales, successes, collaboration, business trends and news, sales training, etc…

~ Utilized Company LMS to assure compliance with Company & State training requirements. ~ Led successful nationwide transition from 6 Regional Training Campuses to 1 National Training Center in Dallas, TX.~ Increased company receivables through creation & implementation of Medicaid Protocol Manual.~ Created Wellness Onboarding Workbook which enhanced new hire training & increased retention.~ Created topical training programs to improve and maintain employee job skills.

Orlando, Florida Area

~ Graduated 100% of Sales Leader Trainees; many of whom have been promoted and/or recognized for Sales Awards.~ Selected for ‘Train the Trainer’ sessions with Instructors from other Regional Campuses.~ Pinpointed and replaced ineffective training methods; including topics such as ‘Sales Closing Tools’ and ‘Overcoming Objections’ exercises. ~ Led ‘Respect in the Workplace’ anti-harassment training courses.~ Evaluated trainees, created ongoing training plans and shared forecast with management. ~ Collaborated with subject experts to develop specific and effective training programs. ~ Success of the Orlando Campus led to an increase in revenue, increased retention, and a reduction in future sales force needs.

Ba, Communications

Associate In Arts, Liberal Studies