Greg Smith Email & Phone Number

Greater Salt Lake City Area

Serving the Utah community for over 100 years, we are a family-owned company that has been solving industrial supply, packaging, and shipping challenges for our customers. We don’t just sell boxes, we offer end-to-end business solutions from your warehouse to your store-front, including office supplies and equipment, inventory management, janitorial and safety supplies, as well as retail packaging and promotional materials. Our consultative team approach enables our experienced team of Client Relationship Managers, Consultants and Merchandisers to understand and design solutions that meet the unique needs of every customer. Our drive for innovation is what moves us and our customers forward. We offer a full range of innovative packaging solutions, from food packaging to retail and promotional materials, and everything in between. Whether you want traditional solutions or are looking for custom packaging design, we're committed to delivering what you need. Please visit ernestpackaging.com for more information.

Greater Salt Lake City Area

Responsibilities• Selling merchant services to merchants in the state of Utah• Account acquisition through my own merits with the help of supplies from Central Payment• Marketing through referrals, seminars, in-services, educational lunches, door-to-door, and cold calling• Responsible for account activation, satisfaction, and retentionAchievements• Endorsed by the President of the Utah Orthodontic Association because of customer service satisfaction, ensuing him to send an email to every orthodontist in Utah encouraging them to contact me for their merchant services needs• Closed a merchant that processes over $1,000,000 per year in the first six months of employment, helping me receive "Rookie Account Executive of the Year" award for Utah• Meeting weekly contact and account acquisition goals• #1 in Utah for customer retention in 2014

Greater San Diego Area

Responsibilities• Managing two territories in San Diego providing home care to the residents in the area• Daily marketing to medical doctors and administrators to generate referrals • Networking with every possible person in the industry to further my connections • Scheduling in-services with doctors and administration staff instilling confidence in our services• Hiring and training area managers and caregivers (companion, home health aide, CNA, LVN)• Ensuring employees are meeting or exceeding company goals and standards• Providing quarterly manager training meetings• Visiting nursing facilities two Saturdays a month to provide service hours as an innovative way of marketing to the residents and to give back to the community• Resolving any concerns or complaints any client may have• On call 24/7

Sales/Marketing• Developed new business by actively calling on orthodontists and dentists that provide professional services • Managed all accounts and developed strong relationships with both the doctors and their staff • Dedicated resources to retain accounts and maintain high levels of satisfaction• Provided technological expertise to develop and maintain credibility with doctors• Negotiated pricing with doctors for laboratory products and services• Responded to any complaints in a timely manner to maintain high levels of service• Created innovative marketing materials that distinguished I.O.S. from other local and national laboratoriesHuman Resource Administration• Managed all human resource responsibilities• Created programs for motivating and rewarding employees• Established disciplinary/termination procedures for correcting behaviors with problem employees• Established protocols and procedures for advancement and pay increases• Trained employees on all aspects of the fabrication processAccounting/Reporting/Financials• Evaluated costs on a monthly basis and strove to hit gross margin and profit margin targets• Managed Accounts Payable and Accounts Receivable• Invoiced accounts and coordinated with office managers for past due balances• Created and reviewed monthly/annual reportsOperations/Purchasing• Managed inventory and developed cooperative relationships with vendors• Negotiated rates and terms• Managed the manufacturing process for all orthodontic appliances• Worked with tight deadlines to get projects completed on time• Coordinated pickups and deliveries

• Training/Fabricated orthodontic appliances • Developed relationships with orthodontists and dentists• Purchased I.O.S. and took over all operations