Greg Wester Email & Phone Number

Medina, Oh, Us

Part of the team that supports day to day operations for enterprise systems. My primary responsibilities include managing and supporting our Office 365 systems (Skype, Exchange, OneDrive), as well as Sharepoint, Web filtering, and Spam filtering).

Akron

Effective January 1st 2015 the shareholders and staff of SS&G joined BDO USA, LLP, one of the nation's leading professional service organizations.

Cleveland, Ohio

Solon

IT Associate at one one of the nation's largest independent accounting and business consulting firms. Perform technical troubleshooting, as part of a team, on a customer service minded help desk to provide not only top-notch support, but ensuring complete satisfaction with our clients both internal and external.• Experience in 2008 Domain, Windows 7, SharePoint and Exchange• Basic Active Directory knowledge such as creating accounts, resetting passwords, modifying group memberships and unlocking accounts• Ability to complete tasks and work through road blocks• Maintain a high level of customer service in responding to IT help desk calls• Ability to adjust responses according to the diversity of user skill levels• Support and train end-users in hardware and software applications and convey technical information in user understandable terms• Document processes and resolutions• Strong aptitude in diagnosing software and hardware issues and understanding of spyware and virus removal process• Ability to read and comprehend instructions when researching technical issues or questions using available information resources• Responsible for laptop configurations including changing out equipment and transferring profile information using automation tools• Deploy and maintain computer images using MDT and SCCM.• Configure and support staff working in citrix environments, VPN and remote RDP

Cleveland

Primary IT staff responsible for the systems for approximately 120 people. Experience involving Servers, ERP software rollout, Hardware and Software troubleshooting, and IT Purchasing activities.

Carpet One Account Provided support for independently-owned stores that utilized Malone's services, and aided experienced staff in targeting other stores to join the advertising campaign.

Supported Purchasing department with report and spreadsheet analysis and performed records maintenance in the computer system. Provided forecasting analysis to support maintenance of proper stocking levels at shipping facility. Updated photographs of SKUs in computer system, to improve operating and warehouse efficiency by correcting product photos to match product numbers.

Masters, Business Administration

Activities and Societies: Seminars: Project Management, Problem Solving, Sustainability

Bachelor Of Business Administration - Bba, Marketing

Bachelors, Business Administration; Marketing; Finance

Major Focus: Marketing Minor Focus: Finance