Greg Zeman Email & Phone Number

Greater Seattle Area

• Account and program oversight for COVID-19 Vaccine Deployment in the PNW for a national health care & insurance provider. Cross functional coordination of technical, operational & clinical deployment of vaccines for 2.2M+ recipients. • Drove alignment among internal and 3rd party stakeholders to ensure Data Privacy & Compliance readiness via onboarding and release management oversight of both 200+ DNS and DSR (access & delete) applications & websites. • Provided Account Management and Consulting Service Delivery leadership to Network Engineering organization for 5G rollout at T-Mobile. Oversaw multi-million dollar projects focused on the design, development and deployment of circuit contract management, order management, inventory management, lifecycle tracking, and SOX compliant solutions covering over 60,000 towers / 400,000 circuits in T-Mobile’s network.• Facilitated EVP/SVP/VP Exec Steering Team meetings; prepared / delivered communications to T-Mobile executives.

Greater Seattle Area

Virtus is a consulting company with expertise in strategy, governance, product/portfolio management, operations and program/project management. Virtual Reality Start-up• Leading strategy and business plan development for e3 Virtual Reality, a start-up technology company targeting delivery of transformative and embodied experiences via virtual reality solutions to over 1.5 million residents in assisted living, skilled nursing, hospice and home care settings. • Enabling e3 (‘Engage, Empower, Enlighten’) Virtual Reality technology and content which will address elder and chronic illness care challenges in a cost effective manner.

Greater Seattle Area

Strong-Bridge is a management and technology consulting company with offices in Seattle, Atlanta, Denver & Toronto. • Negotiated and oversaw a $35M Managed Services Agreement (MSA) to deliver governance and product/portfolio management leadership for the Digital team of a major wireless carrier. • Led the buildout of the B2B Indirect Channel for a major wireless carrier. Established PMO and oversaw process & system (e.g., Salesforce, SAP) integration efforts. Ensured marketing / campaign management alignment between carrier and channel partners. • Developed the initial product strategy for the Certified Open Box (COB) / Refurbished Device Sales initiative at a national wireless carrier. Responsible for product innovation, business case, product positioning, go-to-market strategies, user experience, and Salesforce integration. Over $250M in COB annual revenue estimated for initial year post-launch. • With annualized benefits of $110M, provided product and supply chain management leadership for the development and implementation of a Device Recovery Program to collect & refurbish used wireless devices.• Facilitated the development and implementation of a major wireless carrier’s business governance and product realization strategy for the company’s consumer Marketing, Customer Care, and IT organizations.• Coordinated 2013 budgets of over $275M for a national wireless carrier to ensure alignment of product delivery teams with the benefit realization strategies of the marketing organization.

Greater Seattle Area

Slalom Consulting is a leading management and technology consulting company with offices throughout the USA. • Impacting over $90M in annual marketing spend, led sale & delivery of an initiative to drive standardization and adoption of Microsoft Consumer & Online (WW C&O) campaign measurement and performance reporting throughout North America, Europe, and South America. • Successfully sold and launched a multi-million dollar customer retention / churn reduction CRM solution implementation that delivered $96M of benefit for a national wireless carrier over three years. • Facilitated development of a lean and compliant parts distribution strategy to support Boeing Commercial customers with their routine and emergent materials management needs. The $500M+ program included expendable and rotable parts management for its Boeing customers. • Defined, measured, monitored and communicated KPIs (key performance indicators) of the materials management program to Boeing executive management via a weekly scorecard and dashboard.• Oversaw an RFP vendor selection initiative at Premera Blue Cross / Vivacity focusing on corporate wellness applications that drive employee engagement. • Provided program management leadership to Meteorcomm.com and their customers (i.e., the major railroads including BNSF, CSX, UP, NS) for the development and delivery of Positive Train Control (PTC) wireless network planning. Oversaw a portfolio of 12 projects including PTC Coverage, Capacity, and Frequency Reuse initiatives.

Greater Seattle Area & Beijing, China

hiSoft Technology International is a leading global IT Outsourcing company based in China with worldwide offices in the US, China, Japan, Europe, Singapore and Central America. • With sales of over $27.5M, led North American business development and strategic account management activities at Microsoft, Boeing and Cisco. • Managed a team of 28 sales, service delivery and recruiting employees to ensure outsourcing success for our clients.• Traveled regularly to hiSoft’s offices in China (e.g., Dalian, Beijing, Shanghai, Wuxi) to ensure alignment between the US and Chinese account management and service delivery teams.

Greater Seattle Area

Founded Virtus which grew to become a 12 employee management consulting company.MicrosoftLead consultant on SMSG cross-functional Marketing Strategy Development project.• Worked with the senior Marketing leadership and the CMG, BMO, EPG, SMS&P (WPG, CA, SMB&D), OEM, and field organizations to drive alignment on their marketing engine vision, strategies, taxonomy, and performance goals.• By driving and measuring ongoing marketing engine improvements across the entire SMSG organization, this initiative led to improved CPE (Customer & Partner Experience) and marketing ROI performance.Consulting lead managing Microsoft Offshore Vendor Partner Management Initiatives in China, India, Europe & LATAM.• Reduced costs & improved IP security by identifying, qualifying and adding new partners to Microsoft’s OF (Offsite Facilities) development & testing program. Increased the number of vendor sites by 920%, from five to 51 locations in China, India, Europe, and USA.• During numerous visits to facilities in Beijing, Shanghai, Chengdu, and Dalian, streamlined vendor processes & improved security operations. Achieved exceptional client satisfaction by minimizing time to on-board new projects from 90 days to 2 days.AT&T Wireless / Cingular • Business & IT Governance: Developed and implemented governance organization involving all business units of AT&T Wireless/Cingular. Oversaw $1.09B IT budget & eliminated 28% of OPEX initiatives with low ROI.• Merger Integration: Led 18 member team in the development of integration plans for AT&T Wireless’ and Cingular’s B2B IT organizations (3,100 employees, 176 new initiatives). Delivered plans to “run the existing business” (e.g., on-going performance, availability, reliability), provided transition support to Cingular (e.g., key processes / projects, organization staffing plan), and identified longer term planning projects.

Greater Seattle Area

Managed multiple market segments with P&L responsibility for legacy wireless data products. • Drove $107M in revenues and delivered 16% increase in customer satisfaction from over 1,800 accounts delivered across numerous enterprise segments including Direct, Education, Government, and VAR. • Negotiated customer-facing (e.g., State of CA, Orange County, etc.) legislative & legal settlements resulting from plans to shut down a legacy data network.• With $21M budget and P&L responsibility, managed market research, product strategy, and offer development.

Greater Seattle Area

AT&T Wireless Services, MMS Data• Delivered business plan and $205M budget ($75M capex, $130M opex); prioritized and aligned initiatives across functional teams. Drove plans into scope definitions, prioritized projects, detailed delivery roadmaps, risk assessments, resource plans, and specific operational tasks.• Facilitated cross-functional planning sessions with executives to build consensus on data product portfolio.• Led organization of three groups (i.e., Data Technology, Product Portfolio and Program Management) with a total of 87 team members. Directed the Data group’s alignment with AT&T Wireless’ Enterprise IT and Customer Care organizations.

Greater Seattle Area

Led AT&T Wireless' web channel including B2B marketplace products & offers, online Partner Alliance Program, and CRM web strategy & implementation.• Featured guest speaker at the Planet B2B Marketplace conference of 3,200 participants in Barcelona, Spain.• Program managed cross-functional business development team that grew the online Partner Alliance Program by 150%.• Created an integrated, customer-focused web experience that leveraged new Siebel CRM technology. Customer satisfaction ratings increased 62% after one year. Received Award of Excellence for leading cross functional AT&T Wireless CRM Strategy Team.

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