Greg Zeman

Greg Zeman Email and Phone Number

Global Service Delivery | Customer Success Leader | Change Agent | Business Development / Sales | Go-To-Market Principal | Enterprise Program Mgt @ Exadel
walnut creek, california, united states
Greg Zeman's Location
Greater Seattle Area, United States
Greg Zeman's Contact Details

Greg Zeman personal email

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Greg Zeman phone numbers

About Greg Zeman

I am a highly strategic and influential business leader with over 20 years of experience in account & product management leading large programs and product offerings at companies including, Boeing, Cingular, Dell, F5 Networks, hiSoft Technologies Int'l, Kaiser Permanente, Microsoft, Premera Blue Cross, Sprint, T-Mobile, and Unilever.Over the course of my career, I have a proven track record of creating and harnessing the power of a shared vision, clearly communicated corporate strategies, and coordinated implementation activities. Am particularly skilled at generating sales growth, managing complex initiatives, developing cross-functional teams, creating and managing “the roadmap”, and driving business case optimization with key stakeholders. Have extensive business and technology experience across multiple functions including: • Project / Program Management, PMO Development • Strategy Development & Business Planning• Organization Change Management & Process Optimization• Business Development & Sale• Product & Portfolio Management• Outsourcing & Vendor Management• Business & IT Governance• CRM / Customer Service• Merger & Acquisition Integration• P&L/Budget Management

Greg Zeman's Current Company Details
Exadel

Exadel

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Global Service Delivery | Customer Success Leader | Change Agent | Business Development / Sales | Go-To-Market Principal | Enterprise Program Mgt
walnut creek, california, united states
Website:
exadel.com
Employees:
933
Greg Zeman Work Experience Details
  • Exadel
    Senior Consultant & Account Management
    Exadel Oct 2018 - Present
    Greater Seattle Area
    • Account and program oversight for COVID-19 Vaccine Deployment in the PNW for a national health care & insurance provider. Cross functional coordination of technical, operational & clinical deployment of vaccines for 2.2M+ recipients. • Drove alignment among internal and 3rd party stakeholders to ensure Data Privacy & Compliance readiness via onboarding and release management oversight of both 200+ DNS and DSR (access & delete) applications & websites. • Provided Account Management and Consulting Service Delivery leadership to Network Engineering organization for 5G rollout at T-Mobile. Oversaw multi-million dollar projects focused on the design, development and deployment of circuit contract management, order management, inventory management, lifecycle tracking, and SOX compliant solutions covering over 60,000 towers / 400,000 circuits in T-Mobile’s network.• Facilitated EVP/SVP/VP Exec Steering Team meetings; prepared / delivered communications to T-Mobile executives.
  • Virtus Solutions Group, Llp
    Founder, Consulting Principle
    Virtus Solutions Group, Llp Aug 2017 - Present
    Greater Seattle Area
    Virtus is a consulting company with expertise in strategy, governance, product/portfolio management, operations and program/project management. Virtual Reality Start-up• Leading strategy and business plan development for e3 Virtual Reality, a start-up technology company targeting delivery of transformative and embodied experiences via virtual reality solutions to over 1.5 million residents in assisted living, skilled nursing, hospice and home care settings. • Enabling e3 (‘Engage, Empower, Enlighten’) Virtual Reality technology and content which will address elder and chronic illness care challenges in a cost effective manner.
  • Strong-Bridge Llc
    Management Consultant - Senior Product & Program Manager
    Strong-Bridge Llc Oct 2012 - Aug 2017
    Greater Seattle Area
    Strong-Bridge is a management and technology consulting company with offices in Seattle, Atlanta, Denver & Toronto. • Negotiated and oversaw a $35M Managed Services Agreement (MSA) to deliver governance and product/portfolio management leadership for the Digital team of a major wireless carrier. • Led the buildout of the B2B Indirect Channel for a major wireless carrier. Established PMO and oversaw process & system (e.g., Salesforce, SAP) integration efforts. Ensured marketing / campaign management alignment between carrier and channel partners. • Developed the initial product strategy for the Certified Open Box (COB) / Refurbished Device Sales initiative at a national wireless carrier. Responsible for product innovation, business case, product positioning, go-to-market strategies, user experience, and Salesforce integration. Over $250M in COB annual revenue estimated for initial year post-launch. • With annualized benefits of $110M, provided product and supply chain management leadership for the development and implementation of a Device Recovery Program to collect & refurbish used wireless devices.• Facilitated the development and implementation of a major wireless carrier’s business governance and product realization strategy for the company’s consumer Marketing, Customer Care, and IT organizations.• Coordinated 2013 budgets of over $275M for a national wireless carrier to ensure alignment of product delivery teams with the benefit realization strategies of the marketing organization.
  • Slalom Consulting
    Senior Consultant - Global Program Manager
    Slalom Consulting Jul 2010 - Oct 2012
    Greater Seattle Area
    Slalom Consulting is a leading management and technology consulting company with offices throughout the USA. • Impacting over $90M in annual marketing spend, led sale & delivery of an initiative to drive standardization and adoption of Microsoft Consumer & Online (WW C&O) campaign measurement and performance reporting throughout North America, Europe, and South America. • Successfully sold and launched a multi-million dollar customer retention / churn reduction CRM solution implementation that delivered $96M of benefit for a national wireless carrier over three years. • Facilitated development of a lean and compliant parts distribution strategy to support Boeing Commercial customers with their routine and emergent materials management needs. The $500M+ program included expendable and rotable parts management for its Boeing customers. • Defined, measured, monitored and communicated KPIs (key performance indicators) of the materials management program to Boeing executive management via a weekly scorecard and dashboard.• Oversaw an RFP vendor selection initiative at Premera Blue Cross / Vivacity focusing on corporate wellness applications that drive employee engagement. • Provided program management leadership to Meteorcomm.com and their customers (i.e., the major railroads including BNSF, CSX, UP, NS) for the development and delivery of Positive Train Control (PTC) wireless network planning. Oversaw a portfolio of 12 projects including PTC Coverage, Capacity, and Frequency Reuse initiatives.
  • Hisoft Technology International Limited
    Vice President, Business Development
    Hisoft Technology International Limited Feb 2010 - Jul 2010
    Greater Seattle Area & Beijing, China
    hiSoft Technology International is a leading global IT Outsourcing company based in China with worldwide offices in the US, China, Japan, Europe, Singapore and Central America. • With sales of over $27.5M, led North American business development and strategic account management activities at Microsoft, Boeing and Cisco. • Managed a team of 28 sales, service delivery and recruiting employees to ensure outsourcing success for our clients.• Traveled regularly to hiSoft’s offices in China (e.g., Dalian, Beijing, Shanghai, Wuxi) to ensure alignment between the US and Chinese account management and service delivery teams.
  • Virtus Solutions Group, Llp
    Founder & Consulting Principle
    Virtus Solutions Group, Llp Dec 2003 - Jan 2010
    Greater Seattle Area
    Founded Virtus which grew to become a 12 employee management consulting company.MicrosoftLead consultant on SMSG cross-functional Marketing Strategy Development project.• Worked with the senior Marketing leadership and the CMG, BMO, EPG, SMS&P (WPG, CA, SMB&D), OEM, and field organizations to drive alignment on their marketing engine vision, strategies, taxonomy, and performance goals.• By driving and measuring ongoing marketing engine improvements across the entire SMSG organization, this initiative led to improved CPE (Customer & Partner Experience) and marketing ROI performance.Consulting lead managing Microsoft Offshore Vendor Partner Management Initiatives in China, India, Europe & LATAM.• Reduced costs & improved IP security by identifying, qualifying and adding new partners to Microsoft’s OF (Offsite Facilities) development & testing program. Increased the number of vendor sites by 920%, from five to 51 locations in China, India, Europe, and USA.• During numerous visits to facilities in Beijing, Shanghai, Chengdu, and Dalian, streamlined vendor processes & improved security operations. Achieved exceptional client satisfaction by minimizing time to on-board new projects from 90 days to 2 days.AT&T Wireless / Cingular • Business & IT Governance: Developed and implemented governance organization involving all business units of AT&T Wireless/Cingular. Oversaw $1.09B IT budget & eliminated 28% of OPEX initiatives with low ROI.• Merger Integration: Led 18 member team in the development of integration plans for AT&T Wireless’ and Cingular’s B2B IT organizations (3,100 employees, 176 new initiatives). Delivered plans to “run the existing business” (e.g., on-going performance, availability, reliability), provided transition support to Cingular (e.g., key processes / projects, organization staffing plan), and identified longer term planning projects.
  • At&T Wireless
    Senior Director, Enterprise Data Marketing
    At&T Wireless Jan 2003 - Dec 2003
    Greater Seattle Area
    Managed multiple market segments with P&L responsibility for legacy wireless data products. • Drove $107M in revenues and delivered 16% increase in customer satisfaction from over 1,800 accounts delivered across numerous enterprise segments including Direct, Education, Government, and VAR. • Negotiated customer-facing (e.g., State of CA, Orange County, etc.) legislative & legal settlements resulting from plans to shut down a legacy data network.• With $21M budget and P&L responsibility, managed market research, product strategy, and offer development.
  • At&T
    Senior Director, Program & Portfolio Management
    At&T Feb 2001 - Jan 2003
    Greater Seattle Area
    AT&T Wireless Services, MMS Data• Delivered business plan and $205M budget ($75M capex, $130M opex); prioritized and aligned initiatives across functional teams. Drove plans into scope definitions, prioritized projects, detailed delivery roadmaps, risk assessments, resource plans, and specific operational tasks.• Facilitated cross-functional planning sessions with executives to build consensus on data product portfolio.• Led organization of three groups (i.e., Data Technology, Product Portfolio and Program Management) with a total of 87 team members. Directed the Data group’s alignment with AT&T Wireless’ Enterprise IT and Customer Care organizations.
  • At&T
    Director, Ecommerce Strategy & Business Development
    At&T Jan 1998 - Feb 2001
    Greater Seattle Area
    Led AT&T Wireless' web channel including B2B marketplace products & offers, online Partner Alliance Program, and CRM web strategy & implementation.• Featured guest speaker at the Planet B2B Marketplace conference of 3,200 participants in Barcelona, Spain.• Program managed cross-functional business development team that grew the online Partner Alliance Program by 150%.• Created an integrated, customer-focused web experience that leveraged new Siebel CRM technology. Customer satisfaction ratings increased 62% after one year. Received Award of Excellence for leading cross functional AT&T Wireless CRM Strategy Team.

Greg Zeman Skills

Program Management Strategy Management Project Portfolio Management Change Management Business Development Consulting Management Consulting Cross Functional Team Leadership Integration Governance Business Process Improvement Business Analysis Start Ups Vendor Management Leadership Business Intelligence Product Management Contract Negotiation Strategic Partnerships Business Strategy Business Planning Mergers And Acquisitions It Strategy Enterprise Software Business Process Performance Management Executive Management Outsourcing Crm Business Transformation Professional Services Pmo Sdlc Cloud Computing Telecommunications Software Project Management Pmp Information Technology Process Improvement Service Delivery Customer Relationship Management Strategic Planning Software As A Service Team Leadership Marketing Salesforce.com Account Management Go To Market Strategy Product Lifecycle Management

Greg Zeman Education Details

Frequently Asked Questions about Greg Zeman

What company does Greg Zeman work for?

Greg Zeman works for Exadel

What is Greg Zeman's role at the current company?

Greg Zeman's current role is Global Service Delivery | Customer Success Leader | Change Agent | Business Development / Sales | Go-To-Market Principal | Enterprise Program Mgt.

What is Greg Zeman's email address?

Greg Zeman's email address is gz****@****llp.com

What is Greg Zeman's direct phone number?

Greg Zeman's direct phone number is (206) 438*****

What schools did Greg Zeman attend?

Greg Zeman attended Northwestern University - Kellogg School Of Management, University Of Illinois At Urbana-Champaign.

What skills is Greg Zeman known for?

Greg Zeman has skills like Program Management, Strategy, Management, Project Portfolio Management, Change Management, Business Development, Consulting, Management Consulting, Cross Functional Team Leadership, Integration, Governance, Business Process Improvement.

Who are Greg Zeman's colleagues?

Greg Zeman's colleagues are Rute Lima, Joanna Dec, Aliaksei Karmilchyk, Vlad Zezjulin, Alexandr Salin, Aliaksandr Makalau, Olga Petrovich.

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