Gretchen Bertz Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

In my role as a server and bartender, I strived to create exceptional dining experiences through attentive service, friendliness, and accommodation. I actively promoted featured items and specials to enhance sales while also addressing any customer complaints or concerns with professionalism and urgency. I possessed a high level of flexibility and adaptability, allowing me to effectively respond to changing situations and cater to diverse customer needs.

Charlotte, North Carolina, United States

I provided exceptional customer service by taking orders, offering recommendations, and addressing inquiries. I have crafted a variety of coffee drinks while ensuring consistency in taste and presentation. Additionally, I monitored and restocked items in the market area, to enhance product availability and presentation.

Wilmington, North Carolina, United States

As a service department representative at Jeff Gordon Chevrolet, my main responsibilities were scheduling appointments for vehicle maintenance and repairs. I also assisted customers over the phone by addressing their questions and providing information about other service options. Additionally, I helped maintain customer satisfaction and the smooth operation of the service department.

I offered support to customers, before, during and after they buy and use our products and services. I answered emails and chat messages that helped the customer to have an easy and enjoyable experience with TapRm.

Lancaster, Pennsylvania, United States

I cleaned, stocked and supplied designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc) I also carried out heavy cleansing tasks and special projects.In addition to cleaning, I also participated in administrative tasks such as email management, customer service, and social media management.

Lancaster, Pa

As a host, I greeted guests upon arrival, informed guests of their wait time, monitored a waiting list, entered guest names into the computer system, and showed guests to their table. I also performed light housekeeping duties such as cleaning menus and seating areas and ensured restrooms were clean, stocked and orderly. As a former member of an energetic team, I also answered the phone and placed beer and food to-go orders when needed.

Columbia, Pennsylvania, United States

Assisted bakery chefs in producing baked goods and pastries, organizing the stock, and maintaining the cleanliness of the storage area.

Lancaster, Pennsylvania, United States

Worked closely with customers to determine their needs and answer questions about our products. Promptly resolved customer complaints and ensured maximum client satisfaction.

Psychology

Psychology

High School Diploma