Gretchen Biemann Email & Phone Number

Milwaukee, Wisconsin, United States

-Communicate with vendors and buyers by email and phone to schedule delivery appointments-Respond to and redirect incoming phone calls, voicemails, physical mail, and email communication for the warehouse-Reworked, maintain, and analyze multiple tracking systems to ensure efficient and accurate workflow and monitor associate performance-Work closely with accounts payable and department buyers to organize and approve invoices for deliveries coming into the warehouse-Act as a liaison between warehouse associates and other departments such as HR and IT-Resolve order disputes between the warehouse and store locations to ensure that picking errors are credited financially and are corrected at the warehouse level

Milwaukee, Wisconsin, United States

-Tracked and managed student attendance of up to 90 students at after-school care using Power School system for the purpose of billing-Maintained and used parent contact information and other sensitive student information to track information and ensure accurate communication-Planned and facilitated activities for students in an after-school care setting

Milwaukee

-Created and adapted many types of materials and resources that were used internally, with students, to communicate with parents, and amongst other educators and administrators -Adapted and reconceived physical materials and methods to be used in a virtual learning environment to assist with student engagement-Supported teachers with copying and organizational duties, maintained physical and digital storage of teaching materials

Milwaukee, Wisconsin, United States

-Developed and delivered instruction to students on public speaking and oral interpretation of literature-Collected, organized, and analyzed performance scores and related data for up to 30 performers at a time-Coordinated and contacted parent volunteers; Tracked and reported up to 170 volunteer hours per season

Madison, Wisconsin, United States

-Created a system to keep track of calls which was then adopted and implemented for all callers with-in the organization as a way to increase caller accountability and track trends in alumni responses

Madison, Wisconsin, United States

-Updated and rewrote portions of Avenues to Understanding, a disability awareness curriculum, to reflect changes in medical understanding of mental and physical disabilities and to align with language and terminology that was preferred at that time-Responsible for preparing the updated curriculum to be published as physical resources as well as online-Presented Easter Seals Wisconsin’s disability awareness curriculum to over 100 elementary school students

Education record

Complete 91 credits toward a Bachelor of Arts in History and a certificate in Material Cultures.

Education record

Activities and Societies: National Honors Society, Forensics and Debate, Drama, Student Director