Gretchen Duffy, Ccls Email & Phone Number

Telford, PA, US

• Established and launched Child Life Services at St. Luke’s Children’s Hospital, successfully implementing psychosocial support services for pediatric patients and families in both inpatient and ambulatory settings
• Collaborate with key stakeholders across the pediatric service line to assess the need for and develop an implementation plan for Child Life Services in multiple services areas (OR/ED/radiology/inpatient/PICU)
• Provide direct clinical support to pediatric patients and families via developmentally appropriate education, psychological procedural preparation, coping support, comfort management and therapeutic play opportunities
• Develop and deliver educational trainings for network care teams on developmental care, coping mechanisms, distraction, and therapeutic play techniques to improve the pediatric care experience
• Identify and support community outreach and fundraising initiatives related to the further development of Child Life Services

• Plan and facilitate virtual support group for teens and young adults living with Glycogen Storage Disease Type 1

• Plan and facilitate virtual programming for "HLC Hangout" support groups for kids and teens with loved ones affected by ALS

Quakertown, PA

• Coordinated multidisciplinary treatment team to conduct comprehensive developmental assessments and design therapeutic activity programming for census of 40+ pediatric patients across 5 locations
• Managed relationships with community agencies and organizations regarding special education and service provision
• Developed individualized patient treatment plans to support achievement of developmental milestones, promote coping and mastery related to medical experiences, and address behavioral concerns
• Cultivated and maintained relationships with donors and supported distribution of in-kind donations across the organization
• Oversaw volunteer programming, including the initiation and implementation of an animal-assisted therapy program
• Led ad hoc organizational initiatives including special event planning, marketing, and staff education

Greater Philadelphia Area

• Synthesized learnings via case presentations to department leaders highlighting achievement of therapeutic goals
• Provided preparation, procedural support, and play opportunities to patients and families in collaboration with the health care team

Greater Philadelphia Area

• Co-developed and piloted a 120-hour Child Life practicum with Certified Child Life Specialist
• Created comprehensive Child Life student resource manual and reading list for future students

Greater Philadelphia Area

• Conducted interviews with adult patients with mental illness for study on active living and recovery
• Transcribed qualitative interview data and managed SPSS database of quantitative interview data

Washington D.C. Metro Area

• Coordinated and conducted qualitative interviews with stakeholders in the health care sector
• Co-authored literature reviews, syntheses of interview findings, and policy analyses for publication

Greater New York City Area

• Scheduled and conducted primary research interviews with thought leaders and experts in the pharmaceutical, biotechnology, medical device and diagnostics industries
• Collected secondary data using market and technology databases, commercial reports and clinical and trade journals, and collaborated with project team to produce final business strategy recommendations

Middletown, CT

• Coordinated undergraduate and graduate student research team to collect data on 300+ case files for study of repeat child maltreatment
• Managed new assistant training, data collection, quality checking, file-tracking, and error correction
• Led weekly research team meetings, authored monthly data reports, and presented findings at DCF, Psi Chi, and Community Collaborative meetings

Greater New York City Area

• Provided play opportunities and emotional support to patients and families and accompanied female patients during physical examinations
• Designed web-based interactive child abuse prevention and education computer program, and created parent education and appointment books for distribution to families
• Authored successful grants yielding donation of 400 toys and funding to pilot abuse prevention computer program

Graduate Coursework In Recreation Therapy

Ba, Psychology And Science In Society