• Established and launched Child Life Services at St. Luke’s Children’s Hospital, successfully implementing psychosocial support services for pediatric patients and families in both inpatient and ambulatory settings• Collaborate with key stakeholders across the pediatric service line to assess the need for and develop an implementation plan for Child Life Services in multiple services areas (OR/ED/radiology/inpatient/PICU)• Provide direct clinical support to pediatric patients and families via developmentally appropriate education, psychological procedural preparation, coping support, comfort management and therapeutic play opportunities• Develop and deliver educational trainings for network care teams on developmental care, coping mechanisms, distraction, and therapeutic play techniques to improve the pediatric care experience• Identify and support community outreach and fundraising initiatives related to the further development of Child Life Services

• Plan and facilitate virtual support group for teens and young adults living with Glycogen Storage Disease Type 1

• Plan and facilitate virtual programming for "HLC Hangout" support groups for kids and teens with loved ones affected by ALS

• Coordinated multidisciplinary treatment team to conduct comprehensive developmental assessments and design therapeutic activity programming for census of 40+ pediatric patients across 5 locations• Managed relationships with community agencies and organizations regarding special education and service provision• Developed individualized patient treatment plans to support achievement of developmental milestones, promote coping and mastery related to medical experiences, and address behavioral concerns• Cultivated and maintained relationships with donors and supported distribution of in-kind donations across the organization• Oversaw volunteer programming, including the initiation and implementation of an animal-assisted therapy program• Led ad hoc organizational initiatives including special event planning, marketing, and staff education

• Synthesized learnings via case presentations to department leaders highlighting achievement of therapeutic goals• Provided preparation, procedural support, and play opportunities to patients and families in collaboration with the health care team

• Co-developed and piloted a 120-hour Child Life practicum with Certified Child Life Specialist• Created comprehensive Child Life student resource manual and reading list for future students

• Conducted interviews with adult patients with mental illness for study on active living and recovery• Transcribed qualitative interview data and managed SPSS database of quantitative interview data

• Coordinated and conducted qualitative interviews with stakeholders in the health care sector• Co-authored literature reviews, syntheses of interview findings, and policy analyses for publication

• Scheduled and conducted primary research interviews with thought leaders and experts in the pharmaceutical, biotechnology, medical device and diagnostics industries• Collected secondary data using market and technology databases, commercial reports and clinical and trade journals, and collaborated with project team to produce final business strategy recommendations

• Coordinated undergraduate and graduate student research team to collect data on 300+ case files for study of repeat child maltreatment• Managed new assistant training, data collection, quality checking, file-tracking, and error correction• Led weekly research team meetings, authored monthly data reports, and presented findings at DCF, Psi Chi, and Community Collaborative meetings

• Provided play opportunities and emotional support to patients and families and accompanied female patients during physical examinations• Designed web-based interactive child abuse prevention and education computer program, and created parent education and appointment books for distribution to families• Authored successful grants yielding donation of 400 toys and funding to pilot abuse prevention computer program