Gretchen Baker Email & Phone Number

Nashville, Arkansas

Cleveland/Akron, Ohio Area

Proctor, Wv

Akron,Oh

Responsible for the overall performance of the North American operation; revenue, EBIT, and accreditation.• Consistent revenue growth over past six year period. • Created and implemented a strategic change in organizational structure to allow for increased sales, increased customer satisfaction, improved efficiencies, and employee ownership across technical sectors.• Strengthened client relationships to ensure clients know they are important and that they have a contact for technical concerns as the industry goes through unusually high change.

Akron, Oh

• Program manager for accreditation to multiple international standards: ISO/TS16949, AS9100, ISO9001, ISO14001, ISO13485, SN9001 and OHSMS.

Strongsville, Oh

• Supply Chain Manager for new department creation and initial team formation. Developed strategic direction for the department and integration points within the organization to achieve business goals. Delivered a $1.1MM dollar inventory reduction savings in 5 months. Cultivated a team environment which was interactive, collaborative, and challenged the ‘status-quo’.• Quality Engineer to lead change and build systems thinking into the quality process. Leading teams to develop and implement robust systems that tie product quality to business initiatives. Developed metrics for ongoing process measurement to plant goals and division strategy.

Navarre, Oh

Managed safety, production, cost, quality and maintenance in 24/7 manufacturing environment. Directed 160 hourly/four salaried employees within an operating budget of $10MM.• Developed annual operations plan and financials. Responsible for direct, indirect and G&A operational expenses.• Led new product development which reduced overall costs 25%, increased productivity 40%, and reduced direct labor costs 15% . Worked with marketing team on competitors’ analysis to define new product characteristics and price points.• Improved employee engagement 15% by implementing new communication process which resulted in operating efficiency increase of 14%.

Tallmadge, Oh

Divisional Operational Excellence Leader - Led divisional development and execution of strategic plans to meet financial requirements through project implementation. • Led the divisional plant management team to identify critical success factors and the financial impact of non-optimized success factors.• Achieved $8MM divisional expense reduction leading division mangers to prioritize and resource projects linked to achieving the business’ strategic plan. • Saved $4.3MM annually and reduced scrap by 45% as a result of leading a Waste Reduction Kaizen.Operational Excellence Leader Led plant specific development and execution of strategic plans to meet financial requirements through project implementation. Identified and implemented continuous improvement processes for all business areas. Successfully held interim plant Operations Leader and interim plant Maintenance Leader roles. Directed 110 hourly/seven salaried employees. • Led plant ISO 9000:2000 certification process within 5 months resulting in new marketing strategy and 8% increased volume.• Saved $2.4MM in plant expenses by identifying, developing, and implementing improvement projects. • Developed $2.0MM annual capital plan and led capital projects.

Canton, Oh

Operated quality, and environmental system consulting company. Assisted companies in reducing waste and increasing profitability through use of quality tools. Performed 3rd party audits of Quality Management and Environmental Management systems. Clients included: metal tubing, chemicals, rubber and specialty hose, automotive parts, injection molding, CNC/lathe operations, and metal fabrication companies.• Saved client $145M by compressing certification time by 35%.• Saved client $50M annually through scrap reduction process identification, development, and implementation.• Developed and Authored Environmental System for 3rd party registrar resulting in new business generation of $300M.

Uhrichsville, Oh

Russellville, Ky

Hot Mill Metallurgist (Quality Engineer)Cadre Metallurgist (Quality Engineer)

Master Of Business Administration (M.B.A.)

Bachelor'S Degree, Engineering, Materials Science