Gretchen Barnett
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Gretchen Barnett Email & Phone Number

WFH Customer Service Agent at Telecom, Inc.
Location: Grand Rapids Metropolitan Area, United States, United States 7 work roles 1 school
2 phones found area 703 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 phones

Direct phone (703) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
WFH Customer Service Agent
Location
Grand Rapids Metropolitan Area, United States, United States
Company size

Who is Gretchen Barnett? Overview

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Quick answer

Gretchen Barnett is listed as WFH Customer Service Agent at Telecom, Inc., a company with 39 employees, based in Grand Rapids Metropolitan Area, United States, United States. AeroLeads shows phone signal with area code 703 and a matched LinkedIn profile for Gretchen Barnett.

Gretchen Barnett previously worked as Sr Customer Engagement Specialist at Boxed Water Is Better and Customer Support Specialist at Sandboxx. Gretchen Barnett holds Bachelor Of Science (B.S.), Radio And Television Broadcasting Technology/Technician from Central Michigan University.

Company email context

Email format at Telecom, Inc.

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Telecom, Inc.

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Profile bio

About Gretchen Barnett

As a seasoned SaaS customer success professional with some additional experience in e-commerce, I bring a wealth of experience and skills to any team. With a strong focus on customer satisfaction, I have consistently exceeded expectations, maintaining a satisfaction score of 90% and higher while handling a high volume of messages and reviews.My proficient writing skills have enabled me to effectively manage a high volume of support requests and reviews (over 4,500) across multiple social media platforms such as Facebook, Instagram, Twitter, AppStore, Google PlayStore and Yotpo.. As a self-motivated individual, I excel in working collaboratively with team members to deliver results with minimal supervision.I thrive on being the frontline of any business, e-commerce, SaaS or otherwise, and take pride in providing top-notch customer service. My positive attitude and customer-centered approach allow me to quickly adapt to any situation and provide the best possible solution.If you're seeking a customer support professional with a proven track record of success, then please consider me for any open positions. I look forward to discussing how I can contribute to your team.

Listed skills include Public Speaking, Leadership, Customer Service, Event Planning, and 18 others.

Current workplace

Gretchen Barnett's current company

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Telecom, Inc.
Telecom, Inc.
WFH Customer Service Agent
Grand Rapids, MI, US
Website
Employees
39
AeroLeads page
7 roles

Gretchen Barnett work experience

A career timeline built from the work history available for this profile.

Sr Customer Engagement Specialist

Current

Holland, Michigan, US

Engaged B2C and B2B customers interested in our wholesale program via Zendesk and direct phone calls to answer questions, offer quotes and assist in signing up through our wholesale program via our e-commerce site. Communicated with Boxed Water customers answering questions about product and fulfillment inquiries via Zendesk, Amazon and direct phone.

Nov 2023 - Present

Customer Support Specialist

Arlington, VA, US

Customer Support SpecialistEngaged over 80,000 customers via Intercom in-app chat, email and sms maintaining a Customer Satisfaction score of 90% or higher in a 5 year span with an inquiry response time of 3 minutes or less on average.Educated our users on how to use the app as well as used my seasoned military spouse experience to inform new military.

Aug 2017 - Nov 2023

Fundraising Coordinator

Lejeune Project Grad Committee

Worked with a panel of 6 volunteers to create/coordinate fundraising activities and earn $2500.00 each month and $15,000.00 by June, 2016. Surpassed our $15,000.00 goal within a 6 month time frame. Made cold calls, communicated via email and phone to coordinate fundraising activities.

Nov 2015 - Jun 2016

Command Team Spouse Advisor

3Rd Recruit Training Battalion

Enthusiastically worked with over 200 families conducting proactive outreach and rapport development using multifaceted communication efforts to develop meaningful two-way information flow.Creatively planned and executed fundraising activities and special events to improve the morale and welfare for the drill instructors and their families over a two year.

Jun 2010 - Jul 2012

Vice President And Membership Coordinator

Parent Teacher Organization

Successfully worked with a 7 person team to assist over 400 students and 70 faculty member in fostering a positive learning environment.Confidently approached new members and successfully doubled our membership from the previous year.Proficiently created computer documents, made copies and filed paperwork to promote events within the school system.

May 2006 - May 2007

Student Of The Month Coordinator

Parent Teacher Association

Assertively greeted and spoke in front of 100 parents and staff each month.Efficiently managed time and worked independently.Enthusiastically approached multiple business to seek gifts and donations to reward over 20 students each month.

Sep 2004 - Jun 2005
Team & coworkers

Colleagues at Telecom, Inc.

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1 education record

Gretchen Barnett education

  • Central Michigan University
    Central Michigan University
    Radio And Television Broadcasting Technology/Technician
FAQ

Frequently asked questions about Gretchen Barnett

Quick answers generated from the profile data available on this page.

What company does Gretchen Barnett work for?

Gretchen Barnett works for Telecom, Inc..

What is Gretchen Barnett's role at Telecom, Inc.?

Gretchen Barnett is listed as WFH Customer Service Agent at Telecom, Inc..

What is Gretchen Barnett's phone number?

AeroLeads has found 2 phone signal(s) with area code 703 for Gretchen Barnett at Telecom, Inc..

Where is Gretchen Barnett based?

Gretchen Barnett is based in Grand Rapids Metropolitan Area, United States, United States while working with Telecom, Inc..

What companies has Gretchen Barnett worked for?

Gretchen Barnett has worked for Telecom, Inc., Boxed Water Is Better, Sandboxx, Lejeune Project Grad Committee, and 3Rd Recruit Training Battalion.

Who are Gretchen Barnett's colleagues at Telecom, Inc.?

Gretchen Barnett's colleagues at Telecom, Inc. include Rita Vinson, Louise Sawyer, Michael Gonzalez, Matthew Mcgaughey, and Rt The Gamer.

How can I contact Gretchen Barnett?

You can use AeroLeads to view verified contact signals for Gretchen Barnett at Telecom, Inc., including work email, phone, and LinkedIn data when available.

What schools did Gretchen Barnett attend?

Gretchen Barnett holds Bachelor Of Science (B.S.), Radio And Television Broadcasting Technology/Technician from Central Michigan University.

What skills is Gretchen Barnett known for?

Gretchen Barnett is listed with skills including Public Speaking, Leadership, Customer Service, Event Planning, Event Management, Team Building, Communication, and Social Networking.

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