Gretchen L. Haislip Email & Phone Number

Kansas City, Mo, Us

Lincoln, Nebraska Metropolitan Area

Utilized available resources to build connections within rural Nebraskan communities to gather data relating to the impacts of Covid-19. Additionally, provided information and assistance in applying to various assistance programs for rental assistance, utility assistance, and mental health vouchers. Employed through a Covid Crisis grant from FEMA with an end date of December 2021.Created meaningful connections with locals of rural Nebraska to present and host group counseling sessions within churches, community halls, and personal homes.Completed door-to-door outreach to reach at-risk individuals.

Omaha, Nebraska, United States

Established communication routes between the Enrollment office and the Athletic, Mothers Living and Learning, and various individuals as they relate to initial student enrollment. Conducted and maintained various reach out methods for students in the application funnel – from inquiries to registered students. Primarily focused on undecided students, athletes, and students who are single mothers. Serves on various committees to improve the funnel process for students considering the institution. ❖ Created a Legacy Award for incoming students❖ Redesigned and re-established high school reach out to counselors with Covid-19 regulations in mind

Omaha, Ne, United States

Pre-planned reservations to ensure maximum customer satisfaction while ensuring inventory room forupgrades and non-reservation customers. Reviewed car detailing to improve customer experience. Analyzed system data to verify reservations and promote timely check-in/check-out processes. ❖ Increased customer satisfaction by 30% by utilizing company policies and creative ideas to meet customer’s needs. ❖ Created and implemented new formats for inventory planning to increase upgrade availability by 20%

La Vista, Ne

Provided quality service and timely customer care for guests within restaurant. Adhered to federal, state, local, and property regulations and rules regarding service of food. Provided quality set-up, serving, and break down of convention center events

Greater Omaha Area

Provided quality service and customer care for guests. Adhered to federal, state, local, and property regulations and rules regarding service of food. Monitored cash transactions and balances financial records. Assisted in training new employees and managing restaurants' day shift.

Established a working relationship with a cohort of approximately 120+ students (1 year) and 30+ students (1 year) using a unique curriculum designed to enhance the academic, financial, and social experience of the organizations' participants in post-secondary institutions. Aided students with financial aid verification documents, supplemental admission documents, advocating for students concerning admission decisions, required materials, and/or test requirements to gain admittance to at least 3 universities during their senior year of high school. Additionally, researched and organized for students to attend college fairs, campus visits, apply to scholarship programs and organizations. Recruited high school sophomores for programming and college graduates for Americorps positions.❖ Saw student acceptance rate of 85% and retention rate of 70% through personalized approaches for each student in and out of classroom sessions.❖ Produced early college acceptance and decision rates by 60% through near peer counseling and creating individualized plans. ❖ Cohort obtained over $80,000 in scholarship money awarded within cohort through actively organizing scholarship application reviews and early submission deadlines.

Erie, Pennsylvania Area

This position required me to prepare, setup, and break down various brunch, lunch, and dinner events hosted by Penn State Behrend. Also required constant attention to detail and conducting myself in a professional manner.

Erie, Pa

Appointed position in which I served as a liaison between residents at Penn State Behrend and the Office of Student Affairs and Residence Life. The position required my constant attention to assisting residents in adapting to college life and assisting with problems such as room conflicts and policy violations.

Smithfield, Nc

This position demanded proper care of products and timely delivery to customers. A demand of being able to stay concentrated on the current job at hand, as well as being able to handle accidents, or unpredictable situations at a moments notice was also expected of employees. The position also required friendly socialization on the workers part in customer service. In addition to in-person contact, this position also involved the frequent use of Google Drive and mapping services to update routes for the region.

Erie, Pa

The contract with NextGen required me to organize various events held at Penn State Behrend on behalf of NextGen Climate to promote awareness of climate change in the 2016 Presidential election. As a fellow, it was also required to recruit volunteers and train them to use calling systems and distribute literature on climate change. The position also required the use of several different database systems to input data.

Smithfield, Nc

Job position required me to work effectively on a team to ensure customer satisfaction, and ensure all health codes and policies of Sheetz inc. were being followed. During my employment time, I also learned how to take my own initiative to help fellow workers with tasks, and make customers have a more personal experience while visiting the store. Additional skills learned and/or improved upon were customer service, operation of POS systems, organization of stores racks, and understanding of scheduling systems.

Bachelor’S Degree, Political Science And International Politics, 3.63 Gpa

Activities and Societies: President of Political Science Society, President of Pi Sigma Alpha chapter at Penn State Behrend (Political.

Associate’S Degree, Associates Of Arts, Graduating Gpa - 3.6

Activities and Societies: Phi Theta Kappa memberTook various courses to fulfill general education credits while attending Johnston County.

High School, Political Science, Graduated - 4.3 Gpa

Activities and Societies: Student Ambassador, Quiz Bowl, Chess Club, and Head of Prom Committee (2014 & 2015).Served as a student.