Gretchen Gall Email & Phone Number

Remote

• Responsible for identifying, assessing and mitigating risks in accordance with second line of defense responsibilities• Worked collaboratively with business partners in Operations, Frontline Banking, Wealth Management, Marketing and Compliance to ensure adherence to requirements of the ERM program as well as conduct annual risk assessments, assessing adequacy of controls and providing effective challenge when necessary• Responsible for annually reviewing and updating as necessary, the bank’s risk appetite statement and business partner risk metrics• Worked collaboratively with business partners in Operations, Frontline Banking, Wealth Management, and Marketing to review and update procedures as well as risk registers and key risk indicators (KRIs) on an annual basis based on results of their annual risk assessment• Monthly reporting of key performance indicator (KPI) metrics and threshold breaches to Management Risk Committee (MRC) • Worked collaboratively with Compliance on annual BSA/AML risk assessment as well as provided recommendations and effective challenge on processes, procedures and controls • Identified and reported emerging risks by business unit to MRC monthly• Ensured breach notification forms were completed by business units when KPI threshold breaches occurred

Omaha, Nebraska

• Drove overall development, implementation, administration, ongoing maintenance and governance of FNN Enterprise Risk Management Program (ERM), including the establishment of Corporate Risk’s three Lines of Defense (LOD) program as well as the Model Risk Management governance process• Responsible for management of Second Line of Defense (SLOD) program relative to identifying, assessing and mitigating operational risks• Responsible for training and managing a team of risk analysts which included coaching/mentoring on operational risk management, delegating appropriate tasks, conducting performance reviews and holding weekly one-on-one meetings• Worked collaboratively with business partners to ensure adherence to requirements of the ERM program as well as all applicable laws, rules and regulations regarding regulatory compliance and consumer protection• Worked collaboratively with other departments on BCP, vendor management, BSA/AML and other compliance requirements in support of ERM program• Responsible for management oversight of annual policies and training on ERM, operational risk, including electronic payments (ACH/Wires/RDC), vendor management, data privacy and the enterprise-wide record retention requirements• Served as the chairperson for the Model Risk Management Committee and the Operational Risk Management Advisory Group as well as a committee member for the Enterprise Risk Management Committee• Worked collaboratively with internal and external regulators such as the OCC, EPCOR and Corporate Audit during regularly scheduled operational risk, compliance, model risk and enterprise risk exams/audits• Prepared executive summary and other necessary presentation materials on a quarterly basis for executive management, business partners and the Board relative to risks, controls and mitigation

Omaha, Ne.

• Responsible for the development, implementation, maintenance and training of enterprise-wide policies and program documents related to electronic payments (ACH/Wires/RDC), Enterprise Risk Management (ERM), Operational Risk Management (ORM), Data Privacy, Vendor Management and Record Retention• Responsible for monitoring, analyzing and reporting on various operational risk activities, particularly electronic payments as well as audit and compliance issues• Assisted business partners with the creation and ongoing support of business level procedures, documents and tools that support the operational risk framework• Developed, analyzed, and distributed monthly risk management dashboard report to business partners• Worked collaboratively with Corporate Compliance on annual risk assessments as well as regulatory requirements related to OFAC, Consumer Protection, the Bank Secrecy Act, Anti-Money Laundering and Customer Identification Program (CIP)• Project lead for the enterprise-wide eTRM (real-time fraud monitoring) project• Functional lead and oversight for the Archer Risk Self-Assessment (RSA) project• Trained and educated business units and business partners throughout the enterprise on the operational risk framework, including fraud prevention and compliance with regulatory requirements

Omaha, Ne.

• Responsible for first and second line of defense risk management relative to identifying, assessing, and mitigating operational risks• Responsible for creating and maintaining procedures for high-risk customer reviews, particularly third-party senders and WEB customers as well as conducting the high-risk customer reviews semi- annually to ensure compliance with applicable NACHA rules• Responsible for creating and maintaining procedures related to electronic payments as well as conducting semi-annual reviews for all wire pin holders• Responsible for risk management reporting to business partners and the ERM Committee on KRIs, KPIs and overall risk mitigation• Responsible for gathering documentation and tracking outstanding issues related to internal and external audits, including regulatory examinations within the GRC tool

Omaha, Ne.

• Responsible for serving as the liaison between the users, vendors and Global Banking department• Led the implementation of a front-end, web based system for online letters of credit• In charge of tracking projects within the Global Banking Group, scheduling conference calls and meetings with the technical group to ensure all projects are progressing on an appropriate timeline, and troubleshooting all issues that arise on the application server for the back office system

Omaha, Ne.

• In charge of developing profitability pricing model for Commercial Division using Visual Basic, spreading company financials for various customers, tracking daily overdrafts and various other analyses as assigned• In charge of all software support for the Global Banking Group, developing Access databases for the tracking of customer information in the Global Banking Group, purchasing, implementing, and training users on the new International Trade software package, and other technical support as assigned.

Omaha, Ne.

• In charge of developing and maintaining the payroll database for the Merchant Division, preparing and analyzing the 1998 and 1999 Cost Studies for the Merchant Division, preparing and analyzing the 1998 and 1999 profitabilities, maintaining the Bid Model system for the Merchant Division, and various other analyses as assigned

Omaha, Ne.

• In charge of contractor accruals and payments, monthly allocations, monthly forecast and variances, creation of journal entries during month end such as reclasses and accruals, headcount statistics, and various other duties• In charge of preparing the monthly forecast as well as providing the variances between actuals, plan and forecast• In charge of organizing and preparing the 1997 and 1998 plan

Omaha, Ne,

• In charge of bank reconciliations with special emphasis on the main cash account for First Data, reconciling the imprest accounts, organizing and preparing the schedules for capital leases as well as for the accounting and legal recap schedules for FDC, organizing and reconciling the prepaids in the fixed asset system, creation of journal entries at month end, organizing and preparing the annual tax package for FDC, and various other account analysis

Bachelor'S Degree, Finance, Banking And Financial Markets

Master'S Degree, Management Information Systems