Gretchen Sussman Email and Phone Number
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I bring my 30-years of executive experience developing high-performing teams, successfully leading business transformations, and delivering exceptional results across multiple industry sectors to bring about immediate and lasting change. I have honed my business sense through diverse career positions. From successfully leading key IPO initiatives for two start-up companies; pioneering online commerce and international expansion for a North American logistics company; renovating the strategy, organizational structure and customer partnerships for two global B2B organizations; reinventing the volunteer and revenue model for a premier leadership development association; and leading the retail and hospitality practice for a change management consultancy, advising senior management teams of Fortune 500 companies around culture, talent and business transformation. I currently serve as Chairman of the Board of New Hope of Indiana and have served on several non-profit and for-profit boards. I have led various board committees including Governance, Development and Strategic Advisory. Each of the organizations I've been associated with have sought my strategy and transformation experience to advance their mission and purpose including the establishment of governance protocols, talent management strategies, revenue optimization, and strategy creation/activation. One of my greatest assets is the ability to get to the heart of the matter, calling on the best of people’s capabilities, and dissecting the big picture into manageable parts. My unique ability to provide direct feedback, ask provocative questions in a way that is compassionate and collaborative, leads to greater insight and “all in” execution. I quickly connect purpose, strategy, and actions with the necessary behavioral shifts to bring about immediate and lasting performance improvement for companies and the people who lead them. I’ve earned an Executive Leadership Certification from Northwestern University, Kellogg School of Management and Executive Coach Certification from CTA.LET'S CONNECT:Email: gsussman@lead3consulting.comPhone: 630-222-7891
Lead3 Consulting
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PresidentLead3 Consulting Aug 2020 - PresentLEAD3 Consulting's mission is to inspire and coach leaders, revealing their full capabilities to become UNSTOPPABLE in their personal and professional lives. Successfully leading SELF, TEAMS, and BUSINESS is key to unlock potential, accelerate performance and create a fulfilling life and career.If you are facing a personal, professional or business transition - DON'T GO IT ALONE. Understanding your drivers, setting outcome focused goals aligned to your purpose and values, creating and activating a personalize roadmap, and taking action with conscious intent is the recipe for success. Working together and leveraging my 30+ years of executive experience developing high performing leaders, successfully leading business and culture transformations, and delivering exceptional results will be your executive boost.As your strategic advisor, we will get to the heart of the matter, calling on the best of your capabilities, and embark on a process that will enlighten, inspire and enable you to make the shifts needed to achieve your maximum potential.
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Member Board Of DirectorsFoundation For Women'S Leadership & Empowerment Mar 2024 - PresentLas Vegas, Nevada, UsRecruited by the CEO & President of the organization for board appointment. Key experiences requested include board leadership, strategy & revenue creation, and membership association. -
Chairperson Of The BoardNew Hope Of Indiana Jul 2022 - Jun 2024Indianapolis, Indiana, UsNew Hope of Indiana (NHI) serves nearly 600 individuals and families in Central Indiana. NHI's 380+ employees serve residence and clients in over 100 locations with an operating budget of $24 million annually. For over forty years, New Hope of Indiana has been committed to supporting individuals and families, encouraging them to live their most independent, fulfilling lives. Through services for individuals with disabilities, counseling for families in the child welfare system and advocacy efforts, New Hope of Indiana is making an impact in our communities every day. -
Strategic Advisor & Principal ConsultantLeading Now Jan 2022 - Nov 2023Millis, Massachusetts, UsRetained as strategic advisor and principal consultant to Leading NOW’s CEO. Leading the business, solution, and leadership program content strategy and elevation efforts to drive cultural transformation within client organizations. Provide strategy consulting and facilitation work on behalf of Leading NOW for clients. Continuing to represent Leading NOW for speaking engagements. -
Chief Commercial Officer (Cco)Leading Now Sep 2020 - Dec 2021Millis, Massachusetts, UsRetained to lead the commercial efforts for Leading NOW, a DE&I consulting and inclusive leadership development organization. Crafted integrated business and route to market strategies for all Leading NOW brands to drive both top and bottom-line improvement. Contributed to the development of individual and over arching brand messages, developing sales materials and client segmentation for the organization. Spearheaded the development process of ground-breaking cultural assessment for the Center for Diversity & Inclusion, the research arm of Leading NOW's DE&I practice. Orchestrated the creation of new operational processes to support "client for life" strategic pillar including client scorecard to align, monitor and deliver best-in-class client experiences. Led the launch and customization of the HubSpot Sales Suite to track and monitor sales effectiveness. Drove creation of client case studies, and contributed to Leading NOW's thought-leadership content via published articles and blogs. Represented Leading NOW as speaker, panel moderator and workshop facilitator.
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PrincipalRoot Llc, A Part Of Accenture Jan 2018 - Jun 2020Sylvania, Oh, UsAs Principal, lead the Food & Hospitality Practice for Root, combining extensive industry, strategy creation and business expertise with Root’s methodology, to bring immediate and lasting change for organizations in the industry and Root Strategic Accounts. Liberating strategy and people to deliver business performance. • Immersed in Root’s leadership alignment, strategy deployment, guest experience and cultural transformation methodologies, partnered to provide consulting services for Verizon, Dow, Corteva, Inspire Brands, Chick-fil-A, Marvin, Panera, Sysco, Dunkin’ and YUM! Brands. • Lead strategic account relationships across two Fortune 50 global brands, Dow and Verizon. Established partner relationship strategy, expanding Root’s solution offering, deepen partnerships and delivered top sales for the organization. • Leverage industry associations and extensive personal network to elevate Root’s brand presence and drive awareness – speaking engagements, webinars, social media and blogs. • Led successful transition and launch of Salesforce.com CRM solution internally for Root increasing adoption, forecast accuracy, lead management and opportunity tracking, delivering triple digit improvement. -
Vice President Foodservice North AmericaCsm Bakery Products North America Apr 2014 - Dec 2017Bertrange, LuMember of the North American Commercial Leadership team, reporting to the Chief Commercial Officer. Restructured and led $290M North American Foodservice sales organization to penetrate, develop and grow key product categories across all foodservice segments - distribution, restaurant, c-store, lodging, contract management and national broker leadership. Directly responsible for full P&L management, architect of the foodservice strategy, annual operating plans, and developing and executing go-to-market strategies. Global responsibilities for partnerships with Dunkin Donuts, Krispy Kreme, Sodexo and Starbucks. -
Member Of Board Of DirectorsInternational Foodservice Manufacturers Association Nov 2014 - Nov 2017Chicago, Il, UsElected to the IFMA Board of Directors. Selected to Chair of the 2016 and 2017 IFMA Sales & Marketing Conference committee leading content development, budget management and event moderation resulting in highest participant satisfaction scores in association history. Board responsibilities included co-creation of long range strategic plan, supporting action committees and association health. -
Vice President Strategy Business DevelopmentWomen'S Foodservice Forum Oct 2011 - Oct 2014Dallas, Texas, UsTransformed the strategy and revenue model - delivering the highest sponsorship revenue and membership count in Association’s 25 year historyRecruited by CEO to lead the transformation of the strategy and revenue model including the organization’s mission, impact, product, sponsorship, membership, industry relations, and volunteer initiatives. Led the WFF Canadian affiliation, strategic planning and financial over-site. Responsible for department P&L and annual operating planning (AOP) process. Led and contributed to Strategy, Revenue, and Human Resource Strategic Advisory Committees. BUSINESS & OPERATIONAL LEADERSHIP• Established strategic alliances with key industry associations (NRA, IFDA, NRAEF), trade media (Penton, CSP) and partners (Oliver Wyman, People Report, Share Our Strength) increasing WFF’s brand awareness and market penetration• Designed and implemented revenue management processes including the first automated sponsorship agreement platform, decreasing sales cycle to close time ratio and reducing sponsor non-payment • Created a scorecard to evaluate Board members and help CEO and Chair in member selection and performance for the organization • Procured and led integration of Salesforce.com/CRM and LIFE accounting software • Led transformation of Canadian operating model and support infrastructure, delivering first profitable Canadian budgetSALES & MARKETING EFFECTIVENESS • Increased sponsorship revenue 38% in 2011 and 25% in subsequent years • Increased number of sponsor organizations 23%, reduced sponsorship turnover 57%• Increased product and event usage within sponsor organizations driving 15% increased topline revenue • Increased individual membership 20% -
Member Of Board Of DirectorsSnappy Salads 2012 - 2014Dallas, Tx, UsRecruited to Board of Directors with specific oversight and counsel in the areas of strategy, sales, marketing, technology, sustainability, logistics and organizational advancement. Compensation Committee member. -
Vp Business DevelopmentPrimo Water Corporation 2008 - 2011Tampa, Florida, UsPioneered Prima Brand in Foodservice Delivering $9.6 Million in Sales Reporting to COO & President, recruited to develop and execute foodservice strategy for Prima brand across all foodservice channels including concessions, contract management, c-store, distribution, healthcare, higher education, hospitality, and restaurants. Negotiated and administered customer agreements. Developed sales materials and presented marketing programs. Participated in IPO initiatives. • Delivered $500,000 in topline growth in 1st year, 230% increase • Negotiated 3-year, co-branded contract with Ritz-Carlton Hotels resulting in $9 million in sales • Closed $200,000 deal with Hawaiian Airlines servicing 6 mainland and 2 Hawaiian hubs• Grew Prima’s market penetration from 3 state territory to 22 including Caribbean• Established distribution network including 3rd party carriers, brokers, and broad-line distributors• Led transformation of strategic sales methodology and brand messaging for Primo’s Retail Division -
Vp Business DevelopmentSara Lee Foodservice 2006 - 2008Chicago, Il, UsLed Business Development Team that Accelerated Top Line Revenue across Chain AccountsPromoted to lead newly created business development team including staffing, customer segmentation, product offering, pricing architecture, systems infrastructure and KPI management. Created first Retail Foodservice strategy for SLFS. Responsible for department P&L, account planning, pricing, contract management, and trade-spend management. LEAN project executive sponsor. Trained sales team in strategic sales methodology. • Secured $15 million in incremental sales, closing a 5 year national coffee and iced tea program with T.G.I. Friday’s and increasing McDonald’s bagel business by 77% with improved SLFS margins of 3% • Led integration of salesforce.com/CRM and product innovation initiative for SLFS division reducing ratio of product development to sales cycle, improving human and financial resource allocation • Developed customer qualification tool instrumental in improving margins by 3% -
Director, National AccountsSara Lee Foodservice 2005 - 2006Chicago, Il, UsRecruited to lead and manage $200 million National Account sales team. Responsible for department P&L, customer planning and relationship management, contact negotiations, sales process, and employee development. Established Go-To-Market strategy for “license to hunt” program for operator channel. • Led recovery and completion of $18.7 million “BK Joe” national coffee implementation for Burger King Franchisee system, including installation of 10,000 pieces of equipment to 5,000 restaurant locations, the largest implementation in SLFS history• Negotiated 3-year, $180 million coffee contract extension with Dunkin Donuts
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Sales ExecutiveInstill Corporation 2000 - 2005UsDirected lead generation, sales planning, pricing, solution alignment, statement of work (SOW) development, contract negotiations, and implementation planning and execution • Negotiated multi-year contracts with AFC Enterprises, Dr. Pepper/7-Up, Hardee’s Food Systems, International Dairy Queen, Outback Steakhouse, Starbuck’s, Target Foodservice, and T.G.I Friday’s• Secured renewal agreement with International Dairy Queen resulting in $1.2 million incremental revenue • Awarded 2001 sales incentive and 2002 Sales MVP -
General Manager, Global Chain AccountsAmeriserve/Prosource/Martin-Brower Company 1986 - 2000Provided Leadership for a Large, Complex Distribution Operation Following ProSource acquisition, promoted to lead $270 million, 12 person, business unit and assume full P&L responsibility. Created, implemented, and monitored strategic and operating plan for Chain Accounts. Managed client relationship at CEO/President level. Responsible for promotion, pricing, procurement, transportation and accounts payable. • Created strategic direction and established infrastructure that supported AmeriServe’s international freight forwarding business, supporting 130 restaurant locations in Korea, Mexico, Singapore, United Kingdom, Brazil and Puerto Rico • Negotiated 7-year distribution contract with Carlson Restaurants Worldwide, retaining 100% of T.G.I Friday’s global franchise and corporate business• Re-engineering project lead and participant, introducing online ordering, cart delivery and go-to-market strategy• Recognized 5 times as “Distributor of the Year” from Carlson Companies (International – 3, Domestic – 2) • “Sister of the Sword” Award winner for outstanding customer service• Met or exceeded budgetary targets each year
Gretchen Sussman Skills
Gretchen Sussman Education Details
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Northwestern University - Kellogg School Of ManagementExecutive Leadership -
Coach Training AllianceCertified Executive Coach
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University Of Wisconsin-River Falls
Frequently Asked Questions about Gretchen Sussman
What company does Gretchen Sussman work for?
Gretchen Sussman works for Lead3 Consulting
What is Gretchen Sussman's role at the current company?
Gretchen Sussman's current role is Board Leadership / Business & Culture Transformation / Executive Coach / Management Consulting.
What is Gretchen Sussman's email address?
Gretchen Sussman's email address is gr****@****hoo.com
What is Gretchen Sussman's direct phone number?
Gretchen Sussman's direct phone number is +163022*****
What schools did Gretchen Sussman attend?
Gretchen Sussman attended Northwestern University - Kellogg School Of Management, Coach Training Alliance, University Of Wisconsin-River Falls.
What skills is Gretchen Sussman known for?
Gretchen Sussman has skills like Strategic Planning, Leadership, Cross Functional Team Leadership, Team Building, Strategy, Business Development, Management, Start Ups, Marketing, Marketing Strategy, Sales, Sales Management.
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