Providing consulting to over 100 solo and entrepreneurs looking to take business operations, project management systems, resource hubs and more to the next level using no code softwares, automations and artificial intelligence. Maintaining 100% client satisfaction as the main point of contact ensuring customer success for every customer over a 3 year period.Effectively leading a small team in handling all client needs including project scoping, software setup, deliverables… Show more Providing consulting to over 100 solo and entrepreneurs looking to take business operations, project management systems, resource hubs and more to the next level using no code softwares, automations and artificial intelligence. Maintaining 100% client satisfaction as the main point of contact ensuring customer success for every customer over a 3 year period.Effectively leading a small team in handling all client needs including project scoping, software setup, deliverables, invoicing, etc. and ensuring long term satisfaction with the product. Show less

Designing and implementing a company wide tech stack, including a Notion workspace, focused on project and resource management, from the ground up for startup of 15-20 employees. Ongoing support for upkeep of workspace and new systems as company grows and onboards new employees.

Worked closely with the CEO and leadership team to design internal organizational structures, handle CEO emails/communications, and support broader leadership teams with administrative tasks.Assisted in leadership weekly, quarterly and annual planning meetings by creating digital systems in support of post meeting task delegation, notes, goal setting, analysis, etc. Implemented EOS structures when applicable. Worked cross departmentally to build internal systems for project/task… Show more Worked closely with the CEO and leadership team to design internal organizational structures, handle CEO emails/communications, and support broader leadership teams with administrative tasks.Assisted in leadership weekly, quarterly and annual planning meetings by creating digital systems in support of post meeting task delegation, notes, goal setting, analysis, etc. Implemented EOS structures when applicable. Worked cross departmentally to build internal systems for project/task management, company comms, etc.Honed an ability to craft solutions for and with the executive team that not only helped them perform and manage tasks efficiently, but in a way that was aligned with the company value system. Show less

Supervised, hired and onboarded fulfillment team responsible for the shipment of all company products.Delegated responsibilities across teams with a consistent eye towards improving efficiency and quality.Designed and implemented team wiki for process documentation, onboarding, performance reviews, etc.