Grey Banner Email & Phone Number

Charlotte, North Carolina Area

• Used modern technologies (OrchardCore.Net, C#, Javascript, JQuery) to create a new company website• Maintained and added to existing ColdFusion site to keep it up and running• Supported custom-built, in-house VB.Net application which was responsible for handling all mission-critical company needs including exam development, exam scoring, score release and candidate maintenance• Oversaw multiple databases. Created new tables, edited existing tables, created stored procedures and functions. • Tasked consistently with pulling custom data reports from multiple database tables• Moved existing job functionality out of Microsoft Access and converted it into SQL tables / stored procedures

Charlotte, North Carolina Area

• Develop and enhance a POS system used by a national client base • Migration of large amounts of legacy VB6 code into a more current C# environment• Handle all database related duties, including table creation and expansion. Worked to write numerous new stored procedures while also optimizing existing code.

Charlotte, Nc

• Handled daily maintenance of multiple company websites, via various technologies such as C#, VB, .Net, Javascript and others. Familiar with both MVC and Webforms methodologies. • Responsible for bug fixes, internal client support and deployments in a Dev -> Stage -> Production environment.• Handled enhancements to websites as requested by both internal and external clients. Assisted with gathering of requirements as well as testing when needed.• Administered and maintained all accompanying databases utilizing SSMS / T-SQL. Optimized or created Stored Procedures to interact with websites. Responsible for data integrity across multiple servers and environments.• Familiar with Agile team environments.

Rock Hill, Sc

* Worked with clients and in-house designer to develop websites for small and/or not-for-profit businesses* Utilized HTML / Javascript / PHP / Adobe to build sites for clients* Collaborated with third parties such as WordPress, GoDaddy inMotion and others to successfully launch sites

* Hired, managed and trained a nine-member team responsible for a national account base* Provided product solutions to the field staff and sales management* Key client contact for questions relating to service, equipment and new products * Worked cross-departmentally to improve sales, maintain client relationships and reducecancellations* Served as a main point of contact for issue resolution between different Muzakdepartments, including billing, collections, shipping and production* Continued Product Consultant functions as listed below

* Answered questions relating to all Muzak products for both sales and customers* Monitored and maintained order progression to ensure customer satisfaction* Assisted with the training of new department hires* Wrote and edited copy for both on-hold and overhead messaging

Provided accurate medical benefit information for a national account base* Tracked and resolved customer complaints or questions in a call center environment* Successfully met monthly quality standards as defined by departmentACCOMPLISMENTS* Created and installed copywriting / editing standards and practices for ScriptwritingCommittee - Muzak, LLC

Associate Of Science (A.S.), Computer Programming

Associate Of Science (A.S.), Recording Arts Technology/Technician

Bachelor Of Arts (B.A.), English Literature; Language