Julian "Grey" Gonzalez Email & Phone Number

Clearwater, Florida, United States

o Identified inefficiencies in sales processes and developed optimized procedures to enhance operational efficiency across all sales teams.o Led the migration of reporting and analytics systems to Microsoft Dynamics for improved sales and marketing insights.o Conducted in-depth analysis of customer journey and behavior to enhance the functionality and.

Clearwater, Florida, United States

o Assisted in the transition to Dynamics 365 by customizing the platform to meet organizational needs.o Managed and supported the integration of third-party software into Dynamics 365.o Provided comprehensive reporting on lead and opportunity performance for the Americas region.o Supported all sales channels by developing and refining sales processes to.

Clearwater, Florida, United States

o Developed and presented detailed reports on individual team performance.o Managed the renewal budget for the Americas, representing over 50% of total revenue.o Planned and implemented strategies to proactively sustain renewal billings.o Established and streamlined processes across departments for managing contract terminations and cancellations.o Oversaw.

Tampa/St. Petersburg, Florida Area

- Led a team of sales representatives, providing mentorship, guidance, and performance evaluations to drive team success and individual growth. Conducted regular meetings to set goals, review progress, and address challenges.- Designed and implemented effective sales strategies and action plans to achieve revenue targets and expand market share. Analyzed.

Tampa/St. Petersburg, Florida Area

- Collaborated closely with management to inspire and motivate team members, fostering a positive work environment and promoting a culture of enthusiasm and engagement.- Provided targeted support and coaching to enhance team members' skills in service, sales, and problem-solving. Implemented personalized development plans and conducted regular feedback.

Provided customer satisfaction with TeamViewer's solutions based on their companies needs. Handled case to case scenarios including 1st level technical support.

Tampa/St. Petersburg, Florida Area

Primary duties are to schedule hearings, ensure hearing packages are prepared and sent to attending counsel, monitoring hearing calendar for any changes in counsel, etc. Schedule hearings: obtain and coordinate dates with all parties involvedUpdate attorney calendars, internal databases used, and vendors with scheduling informationPrepare and process legal.