- Carry out the long-term strategy of the company by interpreting data and analyzing key metrics that drive revenue growth and profitability. - Responsible for the revenue growth of the organization and maintaining client relationships- Maintain all financial statements of the business and forecast future growth. - Set, maintain, and review KPIs for key revenue driven positions to help make forecasting decisions and help in future development or growth opportunities.- Train and develop all employees of the business to align with the goals and strategy of the business. - Maintain a healthy working culture to foster collaboration, positivity, team work, accountability, development, and a work life balance. - Maintain the organization’s work role chart to help the work culture to adapt, to develop, and to set clear expectations of the workplace chain of command. - Communicate clearly on the desired outcomes and provide detailed written reports/note taking to make sure communication is not lost and details are followed-up on with accuracy. - Grow internal processes to align and adapt with client expectations, future revenue growth, and better customer service.

- Provided specialized expertise around financial fixed income products to Financial Advisors. - Maintained key KPIs to deliver the best customer service to branches.- Used problem solving skills to help Financial Advisors with complex problems related to client questions and their delivering of information.- Communicated clear and thorough information on important industry developments happening that would effect the fixed income products Edward Jones provided

• Managed all Federal Central Violation Bureau cases for the Anderson, Spartanburg, and Greenville divisions in the District of South Carolina

• Managed all civil cases for Magistrate Judge Jacquelyn D. Austin in the District of South Carolina

• Managed all Social Security and miscellaneous cases for the Greenville, Anderson, and Spartanburg divisions in the District of South Carolina.

* Used Quality Control methods and project management methods to improve lean processes and management. * Effectively communicate strategy to management in memo or presentation format that falls in line with the mission of the organization.* Used critical thinking and data analysis to provide answers to economic problems and logistics* Analyze financial statements, apply accounting principles, provide data metrics to make strategic decisions to best fit the strategy of an organization. * Research international business opportunities and implement strategies and metrics to give management a better understanding of doing business in an international country. * Lead by understanding organizational culture and how to move a culture towards the overall strategy of the organization.