Griffin Phillips Email & Phone Number

Franklin, Tn, Us

Franklin, Tennessee, United States

• Collected and compiled data on CX programs from over 200 dealers from Ford dashboards into cohesive groupings, resulting in a better understanding of dealership performance. • Analyzed data to identify dealerships performance trends, highlighting high potential growth dealerships, providing management with a list of key dealers to focus on. • Collaborated with multiple colleagues to identify and analyze top performing dealer practices and marketing strategies regarding CX programs, creating a best practice guide to assist growing and future dealerships. • Attended numerous meetings and seminars, resulting in a greater understanding of Ford, the automotive field, and surrounding industries.

• Analyzed the auto market, identifying vehicles with value potential, resulting in the purchase of multiple vehicles. • Assessed necessary repairs needed for maximum profit, restored multiple automobiles, repairing components such as suspension, brakes, engine, and interior, resulting in vehicles optimally restored for sale. • Created numerous product listings and oversaw over $50,000 worth of sales, resulting in a profit margin of over 35%.

• Fronted a busy, high-volume franchise, facilitating daily customer transactions generating thousands of dollars in daily revenue.• Engaged in customer interactions daily, maintaining a high level of service, resulting in positive store reviews.• Completed daily tasks, including displace maintenance, inventory management, and cleaning duties, helping to maintain a safe, professional, and healthy working environment.

• Performed tire changes, rotations, and repairs, utilizing heavy machinery to assist in such tasks• Assisted in the training of new hires, resulting in a well-formed team environment • Addressed customers in a kind and respectful manner, earing the store a very high customer satisfaction rating.

Bachelors Of Business Science, International Business

Abroad Semester, International Business

Abroad Semester, International Business

Abroad Semester, International Business

Education record