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Grigor Baghdasaryan Email & Phone Number
Head of Quality Control, Training and Communications
at
DISQO
1 work email found
@ucom.am
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Quality Control, Training and Communications
Location
Yerevan, Armenia, Armenia
Company size
Who is Grigor Baghdasaryan? Overview
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Quick answer
Grigor Baghdasaryan is listed as Head of Quality Control, Training and Communications at DISQO, a company with 311 employees, based in Yerevan, Armenia, Armenia. AeroLeads shows a work email signal at ucom.am and a matched LinkedIn profile for Grigor Baghdasaryan.
Grigor Baghdasaryan previously worked as Quality Control, Training & Communications Manager at Disqo and Quality Control & Training Team Lead at Disqo. Grigor Baghdasaryan holds Executive Mba, Business Administration And Management, General from University Of York.
Company email context
Email format at DISQO
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{first}.{last}@ucom.am
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Profile bio
About Grigor Baghdasaryan
With over six years of experience in customer experience, quality assurance, employee training, and communications, I am a Quality Control, Training & Communications Manager at DISQO, a fast-growing consumer insights platform. In this role, I have implemented various digital solutions to enhance the effectiveness and satisfaction of our customer support, such as an AI chatbot, a custom CSAT survey, and an internal knowledge base. I have also improved our service quality by 12% in six months, and set up a new ticketing system based on Freshdesk.In addition to my work at DISQO, I am also a co-founder of Vozni, a dynamic and innovative company that aims to revolutionize the way people communicate and collaborate online. Vozni is the result of my passion for customer experience and my desire to create something meaningful and impactful with brilliant minds. I am always eager to connect with other CX professionals and learn from their insights and best practices. I believe that customer experience is not just a function, but a culture and a mindset that drives business success.
Listed skills include Technical Support, Telecommunications, Networking, Servers, and 47 others.
Current workplace
Grigor Baghdasaryan's current company
Company context helps verify the profile and gives searchers a useful next step.
Disqo
16 roles
Grigor Baghdasaryan work experience
A career timeline built from the work history available for this profile.
Quality Control, Training & Communications Manager
Current- Implemented an AI chatbot to increase the effectiveness of self-service and decrease the number of support tickets.- Implemented a fully custom CSAT survey solution (26% satisfaction growth in the 6 months)- Implemented Internal Knowledge Base based on WordPress and custom solutions- Set a new ticketing system up and migrated the department to Freshdesk.
Jul 2022 - Present
Quality Control & Training Team Lead
- Built the Member Care Quality Control, Training & Communication Team from scratch- Grown the team to 3 employees (managing multinational/multilingual team from Armenia & the US hired both internally and externally) - Introduced Quality Control, Training & Communication processes and procedures- Implemented Contact Center Quality Assurance platform.
May 2021 - Sep 2022
Co-Founder
Current
Aug 2018 - Present
Founder
Current
Jun 2019 - Present
English Second Language Teacher
Tom’S Family English Education
Sep 2020 - Aug 2022
English Second Language Teacher
Dezhou Youcheng Education & Training School Co., Ltd.
Jun 2019 - Sep 2020
Co-Founder
Jun 2016 - Jun 2019
Customer Experience Project Manager
Sep 2018 - May 2019
Quality Control Team Lead
Feb 2018 - Sep 2018
Training And Communications Specialist
Jan 2017 - Sep 2018
Quality Control Team Coordinator
Jun 2017 - Feb 2018
Quality Control Specialist
Oct 2016 - Jan 2017
Technical Support Specialist
Responsible for customers' telephone calls of technical character in an efficient and timely manners;Fix registered problems during the first contact and transfer non-resolved requests if necessary to the corresponding departments or staff member;Follow up to the accomplishments of registered customer requests;Conduct an ongoing registration of customer.
Aug 2015 - Oct 2016
Customer Service Administrator
Grammy Hostel
Mar 2015 - Sep 2015
Customer Service Administrator
Jun 2013 - Feb 2014
Team & coworkers
Colleagues at DISQO
Other employees you can reach at disqo.com. View company contacts for 311 employees →
AK
Armen Khrimian
Colleague at Disqo
Yerevan, Yerevan, Armenia, Armenia
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BR
Bonita Romney
Colleague at Disqo
Waterville, Ohio, United States, United States
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SK
Susanna Kostandyan
Colleague at Disqo
Armenia, Armenia
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JW
John Wasowski
Colleague at Disqo
Trumbull, Connecticut, United States, United States
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HH
Haley Hoppe, Mpa, Lsm, Lspo
Colleague at Disqo
Birmingham, Alabama, United States, United States
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RB
Raj B.
Colleague at Disqo
Los Angeles Metropolitan Area, United States
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AS
Angelika Sahakyan
Colleague at Disqo
Armenia, Armenia
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A(
Alexa (Kentfield) Scalia
Colleague at Disqo
New York City Metropolitan Area, United States
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TK
Tina Kharatyan
Colleague at Disqo
Armenia, Armenia
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RT
Ryan Takemoto
Colleague at Disqo
Los Angeles County, California, United States, United States
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Armen Khrimian
Colleague at Disqo
Yerevan, Yerevan, Armenia, Armenia
View →
BR
Bonita Romney
Colleague at Disqo
Waterville, Ohio, United States, United States
View →
SK
Susanna Kostandyan
Colleague at Disqo
Armenia, Armenia
View →
JW
John Wasowski
Colleague at Disqo
Trumbull, Connecticut, United States, United States
View →
HH
Haley Hoppe, Mpa, Lsm, Lspo
Colleague at Disqo
Birmingham, Alabama, United States, United States
View →
RB
Raj B.
Colleague at Disqo
Los Angeles Metropolitan Area, United States
View →
AS
Angelika Sahakyan
Colleague at Disqo
Armenia, Armenia
View →
A(
Alexa (Kentfield) Scalia
Colleague at Disqo
New York City Metropolitan Area, United States
View →
TK
Tina Kharatyan
Colleague at Disqo
Armenia, Armenia
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RT
Ryan Takemoto
Colleague at Disqo
Los Angeles County, California, United States, United States
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4 education records
Grigor Baghdasaryan education
Executive Mba, Business Administration And Management, General
Executive Mba, Business Administration And Management, General
Bachelor’S Degree, English Language And Literature
Spoken English
Iab Centre
FAQ
Frequently asked questions about Grigor Baghdasaryan
Quick answers generated from the profile data available on this page.
What company does Grigor Baghdasaryan work for?
Grigor Baghdasaryan works for DISQO.
What is Grigor Baghdasaryan's role at DISQO?
Grigor Baghdasaryan is listed as Head of Quality Control, Training and Communications at DISQO.
What is Grigor Baghdasaryan's email address?
AeroLeads has found 1 work email signal at @ucom.am for Grigor Baghdasaryan at DISQO.
Where is Grigor Baghdasaryan based?
Grigor Baghdasaryan is based in Yerevan, Armenia, Armenia while working with DISQO.
What companies has Grigor Baghdasaryan worked for?
Grigor Baghdasaryan has worked for Disqo, Vozni, Vinternet Vpn, Tom’S Family English Education, and Dezhou Youcheng Education & Training School Co., Ltd..
Who are Grigor Baghdasaryan's colleagues at DISQO?
Grigor Baghdasaryan's colleagues at DISQO include Armen Khrimian, Bonita Romney, Susanna Kostandyan, John Wasowski, and Haley Hoppe, Mpa, Lsm, Lspo.
How can I contact Grigor Baghdasaryan?
You can use AeroLeads to view verified contact signals for Grigor Baghdasaryan at DISQO, including work email, phone, and LinkedIn data when available.
What schools did Grigor Baghdasaryan attend?
Grigor Baghdasaryan holds Executive Mba, Business Administration And Management, General from University Of York.
What skills is Grigor Baghdasaryan known for?
Grigor Baghdasaryan is listed with skills including Technical Support, Telecommunications, Networking, Servers, Windows Server, Optical Network, Web Design, and Microsoft Office.
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