Part analyst, project manager, consultant and product expert, as a Customer Success manager I continuously focus on helping our customers improve their KPIs and be successful with wappier.- Onboard new customers by guiding them through the kickoff process and ensuring proper implementation- Translators of data to business: understand and communicate effectively the essence and results of wappier’s products and data science algorithms to the clients- Partner closely with Sales Executives and other cross-functional team members to translate business needs and product requirements into new solutions for customers- Have intimate knowledge of the customers’ current use of the wappier platform and educate them on new features they are not using to possibly uncover new business opportunities

• Support, advise & consult customers to achieve business objectives. • Provide up-selling, cross-selling & account retention services. • Maintain & nurture customer relationships.

• Inform and consult accommodation partners in regards to their business performance, market opportunities and industry trends.• Develop & cultivate business relationships.• Empower partners on how to use the system, tools and available products of Booking.com• Optimize partners performance on the platform.

• Establish, structure and organize the sales force of Athlenda SA.• Collaborate with all functions in order to optimize the success of the project.• Nurture and manage B2B relations with basketball clubs, sport managers & universities/colleges.

• Campaign data controlling: - Ensure & challenge accuracy of data related to tCM campaigns (tHM, ti, buzz)- Develop CPA reporting on monthly basis• Campaign Optimization:- Optimize existing campaigns globally- Coordinate with Channel Sales, Product, TAMs & MHS to solve campaign related issues• Campaign Performance Development:- Coordinate with channel sales team about any topics related to connectivity providers- Coordinate with relevant team member about missing opportunities in their portfolio

• Contact hoteliers, convincing them of trivago's products.• First point of information for hotels in helping them optimise their online presence.• Keeping users’ perspective in mind and produce sales metrics reports

• Assist customers with technical problems, phone plans, upgrades and general inquiries via telephone.

• Co-Organized the very first Startup Live Thessaloniki: a dynamic entrepreneurial workshop engaging international participants, mentors, judges, and sponsors in an around the clock three day event.• Participated in weekly pre-planning and organizational meetings.• Designed, printed, and distributed promotional flyers.• Assisted in reaching out to sponsors, maintaining site logistics, and assuring the event ran smoothly.

• Developed advertising packages, established sponsors and partnerships. • Coordinated and led the creative team in executing promotional campaigns. • Organized concerts, festivals, and promotional events.

• Served as customer service representative, remaining flexible in assisting guests with all their needs.• Trained and took part in cash management.

• Developing advertising packages, prospecting for sponsors, closing deals.• Working with the creative team in order to find promotional campaigns.• Organize concerts and other events.• Hosting weekly the "Indiependance Day" radio show.

Promoting and selling the service of "OTE TV"