Grigoris Papadopoulos Email & Phone Number

Part analyst, project manager, consultant and product expert, as a Customer Success manager I continuously focus on helping our customers improve their KPIs and be successful with wappier.- Onboard new customers by guiding them through the kickoff process and ensuring proper implementation- Translators of data to business: understand and communicate.

• Support, advise & consult customers to achieve business objectives.
• Provide up-selling, cross-selling & account retention services.
• Maintain & nurture customer relationships.

Thessaloniki

• Inform and consult accommodation partners in regards to their business performance, market opportunities and industry trends.
• Develop & cultivate business relationships.
• Empower partners on how to use the system, tools and available products of Booking.com
• Optimize partners performance on the platform.

Thessaloniki, Greece

• Establish, structure and organize the sales force of Athlenda SA.
• Collaborate with all functions in order to optimize the success of the project.
• Nurture and manage B2B relations with basketball clubs, sport managers & universities/colleges.

Düsseldorf Area, Germany

• Campaign data controlling: - Ensure & challenge accuracy of data related to tCM campaigns (tHM, ti, buzz)- Develop CPA reporting on monthly basis
• Campaign Optimization:- Optimize existing campaigns globally- Coordinate with Channel Sales, Product, TAMs & MHS to solve campaign related issues
• Campaign Performance Development:- Coordinate with channel sales team about any topics related to connectivity providers- Coordinate with relevant team member about missing opportunities in their portfolio

Düsseldorf Area, Germany

• Contact hoteliers, convincing them of trivago's products.
• First point of information for hotels in helping them optimise their online presence.
• Keeping users’ perspective in mind and produce sales metrics reports

Thessaloniki

• Assist customers with technical problems, phone plans, upgrades and general inquiries via telephone.

Greece

• Co-Organized the very first Startup Live Thessaloniki: a dynamic entrepreneurial workshop engaging international participants, mentors, judges, and sponsors in an around the clock three day event.
• Participated in weekly pre-planning and organizational meetings.
• Designed, printed, and distributed promotional flyers.
• Assisted in reaching out to sponsors, maintaining site logistics, and assuring the event ran smoothly.

Thessaloniki

• Developed advertising packages, established sponsors and partnerships.
• Coordinated and led the creative team in executing promotional campaigns.
• Organized concerts, festivals, and promotional events.

Beauly, Scotland, Highlands

• Served as customer service representative, remaining flexible in assisting guests with all their needs.
• Trained and took part in cash management.

Thessaloniki

• Developing advertising packages, prospecting for sponsors, closing deals.
• Working with the creative team in order to find promotional campaigns.
• Organize concerts and other events.
• Hosting weekly the "Indiependance Day" radio show.

Thessaloniki, Greece

Promoting and selling the service of "OTE TV"

Master'S Degree, Management

Bachelor'S Degree, Economics