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Grigory Timchenko is listed as Customer Success | Business Development | Account Management | Fintech | SaaS| Every customer journey needs a personal human touch at Payoneer, a with 1592 employees, based in Haifa District, Israel. AeroLeads shows a work email signal at sharpsec.com and a matched LinkedIn profile for Grigory Timchenko.
Grigory Timchenko previously worked as Customer Relations Associate at Payoneer and Customer Care Associate at Payoneer. Grigory Timchenko holds Professional Retraining Department - Economics, Management from Peter The Great St.Petersburg Polytechnic University.
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AeroLeads found 1 current-domain work email signal for Grigory Timchenko. Compare company email patterns before reaching out.
What drives me is an intention to provide my business partners with the best customer experience. I aim to continually take care of their success based on a deep understanding of their goals and by offering the best service and proactive problem-solving. With extensive experience in customer success, business development, account management, and project management, I successfully led cross-functional projects from A to Z in different business sectors with full hands-on responsibility for project implementation and operational management. I have a wide experience in international companies and successfully deal with cross-cultural differences.I bring to the table high attention to detail while focusing on business goals, building trusted relationships with partners, and valuing team spirit, curiosity, and creativity in a company. I’m welcoming a chance to face new opportunities, new projects, and new challenges in Israel. It's gonna be great!
Listed skills include Consumer Electronics, Account Management, Key Account Management, Sales, and 16 others.
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A career timeline built from the work history available for this profile.
Petah Tikva, Center District, Israel
● Field of responsibility: Proactively engage high-value customers, identify business needs, resolve potential challenges, and promote tailored services to drive growth.● Business impact: Achieved reductions in churn, increased retention of top-tier clients, and expanded wallet share for Payoneer through targeted value-driven customer strategies.
Petah Tikva, Center District, Israel
● Field of responsibility: Identify and resolve service issues for SMB customers globally, delivering consulting and technical support via email and chat while consistently meeting KPIs in productivity (IPH) and quality (QA).● Business impact: Elevated customer satisfaction (CSAT) and boosted engagement by helping clients achieve their business goals.
Israel
• Field of responsibility: Global Enterprise Accounts; SME and SMB customers; Field technical support and repairing; Online troubleshooting; Remote and face-to-face technical training; Calibration and Warranty renewals; Service quotes; Responsible for the USA, Canada, Europe, and Israel customers.• Business impact: Improving the overall level of customer satisfaction by decreasing debugging and reducing service ticket closing time. Acting as a trusted technical advisor to get brand champions. Providing customers’ feedback to the sales team to secure new business opportunities.
St Petersburg, St Petersburg City, Russia
• Field of responsibility: SAP implementation; product testing; creating user guides; employee onboarding and training; updates deployment; technical support; cross-functional project team collaboration; personal responsibility on full cycle SAP Inventory project.• Business impact: successful SAP Go-Live and operation; quick employee onboarding; early product adoption; dramatic decrease in troubleshooting requests; raised staff productivity; increased business transparency; significant reduction in inventory time and costs.
St Petersburg, St Petersburg City, Russia
• Field of responsibility: development of new B2C sales channels; compliance and risk management for B2C products; contract management; marketing management; SAP, CRM, BI, EDI.• What was done: launched brand e-shop on a marketplace; acquired DIY retail sales channel; conducted brand promotion on fuel stations; opened and relocated own retail stores; launched new shop inventory system; conducted customer surveys; created and drove marketing and advertising campaigns • Business impact: significant sales increase; developed new sales channels from scratch in retail and e-commerce; raised sales sustainability despite the pandemic; increased customer loyalty and retention; raised recurring sales, AOV, CRV, ROI, and CLTV
St Petersburg, St Petersburg City, Russia
• Field of responsibility: development of retail and distribution channels; key account management; B2B tenders; e-commerce; sales planning; operational and marketing management.• What was done: attracted new high-potential customers in several geographical regions; conducted sales and product training; developed shop-in-shop projects; BTL marketing, advertising, and sales promotion campaigns.• Business impact: developed multichannel key accounts – regional and national leaders in distribution, retail, and e-commerce in Russia with a multi-product portfolio; B2C and B2B sales; established sustainable business throughout a constantly changing and highly competitive environment.
Saint Petersburg, Russian Federation
• Field of responsibility: development of sales and distribution; planning of purchases, sales and financial results; staff performance management.• What was done: dealing with foreign vendors and local distributors; launching sales of new brands and acquiring new sales channels.• Business impact: signed contracts with new FMCG and cell phone retailers and new distributors; new sales and marketing concept for notebooks in FMCG retail.
Saint Petersburg, Russian Federation
• Field of responsibility: product lineup development; purchase and sales planning; price policy; staff recruitment and coaching; key account management; promotion and advertising; negotiations with foreign vendors and distributors.• What was done: established lineup of brands with a balanced model range; regular sales and product training; acquired new key customers; B2B tenders.• Business impact: significant sales increase for the product group; enhancing the company’s portfolio and sales share throughout new and existing customers.
Other employees you can reach at payoneer.com. View company contacts for 1592 employees →
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Zachary Caplan
Colleague at PayoneerTel Aviv-Yafo, Tel Aviv District, Israel
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Nir Sigall
Colleague at PayoneerTel Aviv-Yafo, Tel Aviv District, Israel
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Alex Cole
Colleague at PayoneerRamat Gan, Tel Aviv District, Israel
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KS
Kai Shahar
Colleague at PayoneerTel Aviv District, Israel
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AD
Ayelet Deutsch
Colleague at PayoneerIsrael
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MS
Manoj Shah
Colleague at PayoneerGurugram, Haryana, India
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BP
Black Punisher
Colleague at PayoneerAlgeria
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Leonid Spivak, Pmp
Colleague at PayoneerPetah Tikva, Center District, Israel
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Jack Depalma, Mba
Colleague at PayoneerHoboken, New Jersey, United States
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Quick answers generated from the profile data available on this page.
Grigory Timchenko works for Payoneer.
Grigory Timchenko is listed as Customer Success | Business Development | Account Management | Fintech | SaaS| Every customer journey needs a personal human touch at Payoneer.
AeroLeads has found 1 work email signal at @sharpsec.com for Grigory Timchenko at Payoneer.
Grigory Timchenko is based in Haifa District, Israel while working with Payoneer.
Grigory Timchenko has worked for Payoneer, M.D. Mechanical Devices Ltd., Würth Group, Sharp Electronics Russia, and Microbit.
Grigory Timchenko's colleagues at Payoneer include Ana Marie Ansali, Zachary Caplan, Nir Sigall, Alex Cole, and Kai Shahar.
You can use AeroLeads to view verified contact signals for Grigory Timchenko at Payoneer, including work email, phone, and LinkedIn data when available.
Grigory Timchenko holds Professional Retraining Department - Economics, Management from Peter The Great St.Petersburg Polytechnic University.
Grigory Timchenko is listed with skills including Consumer Electronics, Account Management, Key Account Management, Sales, Product Management, Sales Management, Business Strategy, and Business Development.
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