Grigory Kuznetsov Email & Phone Number

Head of IT Consulting team 20+ working with Top 5 Russian Bank. Managed year budget X mln. usd.Project portfolio includes development and integration Marketing automation solutions such as SAS MA, SAS RTDM, SAS ID with Bank's internal systems and with third-party partners (Mobile operators, Rubbles, Sendsay, etc.)Developing team in Marketing Management Practice. ✓Hire and grow team members: Business/System analysts, Teamleads and PMs. ✓Permanent overview current Project margin… Show more Head of IT Consulting team 20+ working with Top 5 Russian Bank. Managed year budget X mln. usd.Project portfolio includes development and integration Marketing automation solutions such as SAS MA, SAS RTDM, SAS ID with Bank's internal systems and with third-party partners (Mobile operators, Rubbles, Sendsay, etc.)Developing team in Marketing Management Practice. ✓Hire and grow team members: Business/System analysts, Teamleads and PMs. ✓Permanent overview current Project margin and searching for opportunities to increase it. ✓ Particiapating in Presale activities. Show less

Москва, Россия

Key accomplishments:✓ Increased project margin on хх% by moving from Fix price to T&M contract.✓ Transformed Project methodology from “Water Fall” to Agile (Mix Scrum and Kanban). ✓ Reduced T2M by average 20%. New features are now set up in PROD 2-5 times per week. ✓ Expended and strengthened Project team through personal network (+4 Sr. consultant) and hired 3 new.✓ Developed with Tech. Architects and implemented performance optimization plan DB Oracle Exadata 1/8. As a… Show more Key accomplishments:✓ Increased project margin on хх% by moving from Fix price to T&M contract.✓ Transformed Project methodology from “Water Fall” to Agile (Mix Scrum and Kanban). ✓ Reduced T2M by average 20%. New features are now set up in PROD 2-5 times per week. ✓ Expended and strengthened Project team through personal network (+4 Sr. consultant) and hired 3 new.✓ Developed with Tech. Architects and implemented performance optimization plan DB Oracle Exadata 1/8. As a result:✓ Increased speed of Marketing Campaigns and communication channels up to 70%.✓ Reduced critical Disk utilization from 97% to 75%. Show less

Москва, Россия

В роли Project/ Product Manager-а реализовывал параллельно до 3-ех проектов.• Проекты по разработки собственных приложений. Stack: C#, JavaScript, Python, .Net, Docker, Rancher.• Проекты внедрения решений различных вендоров (JDA, TXT, AmberRoad).• Проекты аудита и оптимизации внутренних бизнес процессов• Бюджеты проектов до 2 mln. USD.• Опыт управления распределенными командами до 30 человек:o ИТ 5-10 сотрудников: 1-3 разработчика, 1-2 BA/SA, 2 QA, 1-2 Change… Show more В роли Project/ Product Manager-а реализовывал параллельно до 3-ех проектов.• Проекты по разработки собственных приложений. Stack: C#, JavaScript, Python, .Net, Docker, Rancher.• Проекты внедрения решений различных вендоров (JDA, TXT, AmberRoad).• Проекты аудита и оптимизации внутренних бизнес процессов• Бюджеты проектов до 2 mln. USD.• Опыт управления распределенными командами до 30 человек:o ИТ 5-10 сотрудников: 1-3 разработчика, 1-2 BA/SA, 2 QA, 1-2 Change managerso Key business users: 5-10, сотрудники интегратора: 5-7. Show less

Москва

Участие в кросс-функциональных проектах по оцифровке процессов сорсинга и производства в 6 странах (РФ + Юго-Восточная Азия).1. Подготовил стратегию обучения бизнес пользователей (300+ сотрудников) работе в новых системах.2. Выстроил структуры Ключевых бизнес пользователей в каждом офисе, которые отвечали за обучение и поддержку рядовых бизнес пользователей на местах на этапе внедрения.3. Разрабатывал BPMN схемы и пользовательские инструкции (Рус/Eng)4. Проводил аудит работы в… Show more Участие в кросс-функциональных проектах по оцифровке процессов сорсинга и производства в 6 странах (РФ + Юго-Восточная Азия).1. Подготовил стратегию обучения бизнес пользователей (300+ сотрудников) работе в новых системах.2. Выстроил структуры Ключевых бизнес пользователей в каждом офисе, которые отвечали за обучение и поддержку рядовых бизнес пользователей на местах на этапе внедрения.3. Разрабатывал BPMN схемы и пользовательские инструкции (Рус/Eng)4. Проводил аудит работы в новых системах, с целью контроля соблюдение нового бизнес процесса. Выявил и внедрил несколько точек его оптимизации. Show less

Cis

Business trainerAnalyse and identification of training needs.Conducting field research of business processes.Adaptation training for a particular query or specificity trained audience.Conducting training master classes and PR road showConduct trainings on the following topics:- Effective sales- Development of emotional intelligence- Preparation for public speaking- Customer focus and service After training support:- Development of scripts… Show more Business trainerAnalyse and identification of training needs.Conducting field research of business processes.Adaptation training for a particular query or specificity trained audience.Conducting training master classes and PR road showConduct trainings on the following topics:- Effective sales- Development of emotional intelligence- Preparation for public speaking- Customer focus and service After training support:- Development of scripts and customer service standards- Scenario development and production of training films- "Field" coaching staff training- Collect feedback and analysis of the resultsIn training using the following methods: role-play, brainstorming, psychodrama, and group discussion.During work in the company conducted:- 70 online webinars - 80 F2F trainings - 40 educational workshops and press conferences (for the company of journalists and clients).Geography of trainings: Russian Federation and CIS.After F2F trainings, in 90% of brand shops sales growth was 10-25%In 80% of service centers, customer satisfaction increased from 85% to 93%. Show less

Bachelor Of Arts (Ba), International Business Management

Магистр, Управление Проектами, 4.5

Бакалавр, Международный Бизнес, 4.9