Erik Grönroos

Erik Grönroos Email and Phone Number

Chief Analytics and AI Engineer, Deputy Chief Information Security Officer @ 8-bit-sheep
Tampere, FI
Erik Grönroos's Location
Tampere, Pirkanmaa, Finland, Finland
Erik Grönroos's Contact Details

Erik Grönroos personal email

n/a

Erik Grönroos phone numbers

About Erik Grönroos

I'm an observant analyst, business developer and specialist who's passionate about user experience, usability and details that add value to the customer.Experience:- Web development +20 years (PHP, JS, SQL, Linux systems, built my first website in 1996)- Business and process development +15 years (ITIL certified, Scrum, agile software development)- Analytics, Statistics, Data Science, AI/ML +15 years- Technical SEO +10 years- Google Analytics since launch in 2005- Google Tag Manager since launch in 2012Motivated by intellectual challenges, strong hands-on attitude, makes things happen, performer, INTJ (although Myers-Briggs only scratches the surface).Father of three, husband, musician, guitarist.

Erik Grönroos's Current Company Details
8-bit-sheep

8-Bit-Sheep

View
Chief Analytics and AI Engineer, Deputy Chief Information Security Officer
Tampere, FI
Website:
8-bit-sheep.com
Employees:
16
Erik Grönroos Work Experience Details
  • 8-Bit-Sheep
    Chief Analytics And Ai Engineer, Deputy Chief Information Security Officer
    8-Bit-Sheep
    Tampere, Fi
    View
  • 8-Bit-Sheep
    Board Member
    8-Bit-Sheep Feb 2024 - Present
    View
  • 8-Bit-Sheep
    Chief Analytics & Ai Engineer, Deputy Chief Information Security Officer
    8-Bit-Sheep Mar 2022 - Present
    We help with problems regarding the digital in general and data in particular.
    View
  • Analyytikko-Lehti (Analyst Magazine)
    Founder, Chief Editor
    Analyytikko-Lehti (Analyst Magazine) Sep 2020 - Present
    A Finnish expert magazine in the field of Data Science, Analytics and Machine Learning. More info about the magazine (in Finnish): https://analyytikkolehti.fi/
  • Analytics-Feed.Com
    Founder
    Analytics-Feed.Com Aug 2018 - Present
    https://analytics-feed.com - A news tool for data and analytics enthusiasts
  • Generaxion Finland
    Ai/Ml Lead, Senior Data & Ai Architect, Data Protection Officer
    Generaxion Finland Nov 2020 - Mar 2022
    Tampere, Pirkanmaa, Finland
    Business development by utilizing and developing AI/ML technologies, automations and system architectures, including Data Protection Officer responsibilities.
    View
  • Markkinointiakatemia
    Leading Analyst
    Markkinointiakatemia Oct 2018 - Nov 2020
    Analytics and Machine Learning development, data-driven business planning, consulting.Key results:- Several new analytics products developed, +1650% growth to the company analytics revenue- 200% growth to production efficiency and capacityAnalytics and Data Science implementations and production solutions in more detail:- Business cases from 100k€ to 30M€- Advanced analytics, implemented hundreds of analytics apps and setups for clients and in-house- Utilizing modern Machine Learning, Reinforcement Learning and Deep Learning methods, predictive modeling and exploratory analysis'- Machine Intelligence automations- Client classifications and modeling (+150k companies with +100 predictors)- Automated client reporting built on top of R Shiny (utilizes custom ERP database + Google, Facebook and SEMrush API's)- Custom analytics-based sales tool- Custom ERP (Generaxion Hub), design and development based on business needs and implementation on data architecture- Reverse engineering of Google's and Facebook's algorithms- Google Analytics, Google Ads and Facebook Ads conversion tracking audits and data collection implementations (+2000 accounts)
    View
  • Grohner Records
    Entrepreneur
    Grohner Records Jan 2014 - Mar 2022
    Small business online service company focused on developing music-related online services. Including digital record label activities and publishing.
  • Elisa
    Leading Web Analyst, Data And Analytics
    Elisa May 2017 - Sep 2018
    Leading Elisa's web analytics development. Implementing and analyzing omnichannel analytics, mobile app analytics, securing web data collection. Improving tracking and tagging methods for different business needs under user experience, digital marketing, data-driven development, A/B testing and growth hacking topics.Providing support and insights to business stakeholders by helping them to understand and make use of their data.Data science and data engineering related business analytics. Experimenting with data modeling, predictive analytics and machine learning.Working with data platforms like Google Analytics, Tag Manager and BigQuery, R, Oracle, Netezza, Pega, Hadoop, MapR, S3, Redis.Past projects include:- Classification modeling with Random Forest and XGBoost- Churn and retention analysis, auto-correlation cases- Google Analytics and BigQuery data network visualization- Aggregating customer attributes and predictors from Google Analytics data- Developing custom R Sparklyr connector for utilizing huge datasets with R and Spark
    View
  • Elisa
    Web Analyst, Online Services
    Elisa Feb 2015 - Apr 2017
    Analysing and improving online customer experience and behaviour. Developing new meters and ways to measure online customer experience, online customer service and self-service. Implementing and analysing multichannel analytics.Bringing up further understanding to our Online Services development teams by web analytics and big data so that we are able to improve the usability of our online services and resolve our customer requirements better.Mainly working on topics like service funnels, tag management, A/B testing, heatmaps, multichannel / omnichannel, data integration, NPS, FCR, CES.* Developed "Login Conversion Calculation Tool" (HTML, JS), a reporting service that calculates custom-made conversions, the results can be viewed as a table and a line graph, uses Google Analytics API* Developed "Online Pathing Analysis Tool" (HTML, JS), a reporting service that draws visual path flows, uses Google Analytics API* Developed custom dashboard platform (HTML, PHP, JS), a reporting service that visualizes custom KPI's, uses Google Analytics API and Google Charts API
    View
  • Elisa
    Channel Developer, Online Services
    Elisa Sep 2014 - Jan 2015
    Continued improving online customer service and self-services.Most important work, experience and track records:- Improved search engine visibility by SEO techniques (with cooperation of Virta) to steer more traffic into customer service content- Was a member of a project team that aimed to launch chat channel as a new customer service channel in Elisa, defined the requirements and benchmarked several different chat platforms to meet Elisa's needs
    View
  • Elisa
    Channel Developer, Customer Interface Development And Self-Services
    Elisa Sep 2013 - Aug 2014
    Improving online customer service and self-services.Most important work, experience and track records:- Work focused on steering customer contacts from traditional one-to-one channels (phone and email) to online by improving self-service channels and content to respond better to customer needs- Investigated new models to improve online customer service
    View
  • Elisa
    Channel Developer, Customer Service Processes And Best Practices
    Elisa Jan 2011 - Aug 2013
    Creating world class customer interaction processes, Voice of Customer and Best Practices as primary framework tools.Continued improving customer experience by developing and optimizing internal processes and patterns, including intranet and customer support site content producing and internal training. Responsibility area focused on IPTV / nPVR and IP camera / NVR services.Most important work, experience and track records:- Founded and designed an IPTV error handling process, that handles fixing errors that may occur with Elisa's IPTV services- Was a member of an Elisa-wide Channel Development group who made it possible to decrease customer service contacts significantly by optimizing processes and patterns (Elisa got the "Best practice for support and feedback process design [in Finland]" honor in 2011 and won the "Best customer service [in Finland], large organizations" award in 2012)* Developed an "Interactive Demo Tool" (HTML, JS, PHP, MySQL), a web service that provides an UI for creating clickable demos of applications/services, the demos can be used as widgets on instructions to enrich the content* Developed "DNS Tool" (HTML, PHP), a DNS query app that checks the DNS records of a given domain, for supporting purposes in domain problems* Developed "Instructions Editor Tool" (HTML, JS, PHP), a tiny HTML file based CMS for editing selected instructions via a CKEditor UI
    View
  • Elisa
    Service Developer
    Elisa Sep 2010 - Dec 2010
    Improving customer experience by developing and optimizing internal processes and patterns, including intranet and customer support site content producing and internal training. Responsibility area focused on IPTV / nPVR and IP camera / NVR services.
    View
  • Elisa
    Shift Advisor
    Elisa May 2008 - Sep 2010
    2nd level technical support in broadband services and products (DSL, mobile, cable, IPTV and VoD) including DSL and mobile provisioning, web and email services, intranet content producing and internal training.The first half of 2010 worked as a Technical Support Professional on several ICT and information system projects regarding to improving internal patterns and processes.Most important work, experience and track records:- Provided internal 2nd level support in DSL and mobile provisioning, web and email service configuration and IPTV/nPVR/NVR related issues- Produced and maintained internal technical support content and process instructions- Was an internal trainer for junior and senior Service Specialists- Maintained "Wippies Phorums", "Saunalahti Palsta" and "Elisa Palsta" customer support forums as a forum admin and provided support on Wippies services, SaunaVisio IPTV service and Elisa Viihde IPTV service related questions* Developed "Wippies Feature Requests System" (HTML, JS, PHP, SQLite), a community tool for tracking and voting new feature requests* Developed "Elisa Viihde Feature Requests System" (HTML, JS, PHP, SQLite), a community tool for tracking and voting new feature requests* Developed "Personal Task Tracking Tool" (HTA app, HTML, JS), a Trello-like task list app to manage personal tasks but locally* Developed "Elisa Viihde Media Manager" (HTA app, HTML, JS) as a hobby project, an app to manage Elisa Viihde recordings, uses Elisa Viihde API (Elisa Palsta community later further developed the app with name "ViihdeX Media Manager)
    View
  • Elisa
    Service Specialist
    Elisa Dec 2004 - Apr 2008
    Technical customer support and intranet content producing on broadband, mobile, web and email services, customer support site content producing, internal training.Between 2007 and 2008 also worked as an acting Service Developer several months on customer self-service tools developing.Most important work, experience and track records:- Gained a lot of valuable experience in wide range of different telco services and network technologies- Learned a lot of professional and customer oriented customer service- Produced and maintained technical support content on Elisa's customer support site- Was one of the three core members of a project team that developed customer self-service tool named "Elisa Avustaja" (one of the first telco self-service tools in Finland, used for fixing a broken internet connection)
    View
  • Several Small Business Companies
    Freelance Web Designer & Developer
    Several Small Business Companies Jan 2003 - Aug 2018
    PHP, MySQL, SQLite, HTML, CSS, JavaScript / AJAX / RIA technologies, web design and creating small business online services.
  • Sputnik Bar
    Doorkeeper
    Sputnik Bar Feb 2004 - Feb 2005
    Worked as a doorkeeper (part time work).
  • Lapinjärven Koulutuskeskus / Civilian Service Center
    Network Support
    Lapinjärven Koulutuskeskus / Civilian Service Center Jan 2003 - Jan 2004
    Network support and maintenance for the Civilian Service Center staff, maintained intranet and public website.
  • Porin Jr-Data
    Technical Service
    Porin Jr-Data Nov 2001 - May 2002
    Sales, service & support of Windows and Apple systems, building small-office networks, accounting.

Erik Grönroos Skills

Mobile Devices Telecommunications Technical Support Php Mysql Customer Support Iptv Mobile Technology Broadband Data Analysis Analytics Customer Service Ip Linux Web Analytics Scrum Itil Network Administration Software Development Customer Experience Google Analytics Usability Broadband Networks Team Leadership Apache Mobile Broadband Internet Protocol Agile Methodologies Web Applications Google Tag Manager Data Driven Development Sqlite Wireless Broadband User Experience Information Technology Mobile Applications Windows Content Management Systems User Interface Design Wireless Technologies Omnichannel

Erik Grönroos Education Details

  • Pori Technical Institute (Porin Tekniikkaopisto)
    Pori Technical Institute (Porin Tekniikkaopisto)
    Telecommunications, Internet Technology

Frequently Asked Questions about Erik Grönroos

What company does Erik Grönroos work for?

Erik Grönroos works for 8-Bit-Sheep

What is Erik Grönroos's role at the current company?

Erik Grönroos's current role is Chief Analytics and AI Engineer, Deputy Chief Information Security Officer.

What is Erik Grönroos's email address?

Erik Grönroos's email address is er****@****lisa.fi

What is Erik Grönroos's direct phone number?

Erik Grönroos's direct phone number is +358101*****

What schools did Erik Grönroos attend?

Erik Grönroos attended Pori Technical Institute (Porin Tekniikkaopisto).

What are some of Erik Grönroos's interests?

Erik Grönroos has interest in Web Design, Graphics Design, Network Security, Mootools, Interface Design, Music, Servers In General, Domain, Movies, Email And Web Services.

What skills is Erik Grönroos known for?

Erik Grönroos has skills like Mobile Devices, Telecommunications, Technical Support, Php, Mysql, Customer Support, Iptv, Mobile Technology, Broadband, Data Analysis, Analytics, Customer Service.

Who are Erik Grönroos's colleagues?

Erik Grönroos's colleagues are Gunnar Griese, Liisa Lundström, Teemu Keskitalo.

Not the Erik Grönroos you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.