Created and delivered campaigns such as Giving Tuesday, Holiday Campaign, Meet the Regions.

Supported 58 Phase 3 veterinary students in learning veterinary communication.

DVM Program - Art of Veterinary Medicine (VETM*3220)DVM Program - Art of Veterinary Medicine (VETM*4220)

Acted as a Simulated Client to aid in the education of the OVC's veterinary students, as a part of their Art of Veterinary Medicine class.

Supported multiple departments in engaging the community, fundraising, and daily operations, through activities such as facilitating and organizing staff training and creating standard operating procedures, under the supervision of the Executive Director.

Represented the organization through providing friendly and prompt service to members of the public.Ensured telephones were answered efficiently, accurately, and professionally, and calls are directed to the appropriate department/individual as needed.Demonstrated quick thinking and calm in emergency situations.

Supported community outreach and engagement.Cared for domestic, farm, and wild animals.Coordinated the organization of physical spaces.Facilitated animal handling and restraint, medical examinations, administration of medications, and general animal welfare.Conferred with the public regularly, in a professional manner, and exemplified effective communication and critical thinking skills in high-stress and fast-paced situations. Proposed, designed, and implemented communication tools for staff and members of the public.Represented the shelter in Magic 106.1 interviews, advertising animals available for adoption.Engineered the Saturday Nail Trim Clinics.