Goutam Saint Email & Phone Number

Mumbai, Mh, In

Gurugram, Haryana, India

Climbing up the Hierarchy got promoted to Manager | Business Development (Team Handling role) with the below responsibilities:1) Responsible for the scaling up 3 programs ( 2-HR Management, 1- Healthcare Management) within the Management portfolio/vertical.2) Handling a Team of 10 counselors and driving the business where the revenue was increased manifolds and bringing the refunds under control.3) Creating next gen leaders and ensuring less attrition percentage.KRA:1) Training the team members & driving the Quantity and Quality of input parameters.2) Effective lead management for maximising the number of folks achieve the revenue/unit targets on weekly and quarterly basis.3) Tracking the team members aggressively on input parameters to achieve company level daily average.4) Setting up small goals to achieve bigger ones and creating an auto-pilot environment in the team. 5) Driving additional business through Referrals and repeats.6) Constant feedback to marketing team to keep the quality and quantity of lead intact.7) Generating additional leads through BTL marketing events and driving special campaigns like webinars.8) Collecting learner feedbacks and doing mystery shopping across other competitor platforms to understand the consumer needs and demands plus understanding the content level differences & thereby sharing the feedback with Content and Delivery team for inclusions and exclusions.9) Constant TNI through call auditing and feedback sessions to counsellors. 10) Maintain healthy work environment where the counsellors are daily challenged, don't feel left out and are appreciated regularly for their contributions.KPI:1) Revenue: Q3-OND-2021-2022 : Rs. 1.49 Cr against a target of Rs.1.4 Cr Q4-JFM-2021-2022: Rs. 2.05 Cr against a target of Rs.2 Cr Q1-AMJ-2022-2023- Rs.3.04 Cr against a target of Rs.2.3 Cr Q2-JAS-2022-2023-Rs.2.39 Cr against a target of Rs. 2.3 Cr Q3-OND-2022-2023- Rs.1.85 Cr against a target of Rs. 2.3 Cr

Mumbai, Maharashtra, India

Stepping up a milestone in the Ed-tech Sector- Landed into the higher education industry as a Senior Admissions counselor (Individual Contributor) with the below KRA's and KPI'sKRA:1) Counselling the working professionals on right career roadmap- post understanding their profile and aspirations. 2) Suggesting the learners with Masters, Executive PG's and Certification courses across different verticals like Data Science,Law, Management etc post proper understanding of the skill and academics gap.Avg ARPU = Rs.3 lakhs3) End-to-End go through of the entire product/ program over a VC4) Helping with Admission Process, Finance advisory and collection of documents. 5) Co-ordinating with the learners post sales for necessary support and generation of business through Referrals and repeat.6) Maintaining constant input parameters of Daily dials, Connects established, Counsellings done, VC's conducted, Applications submitted etc.KPI:1) Revenue: Q3-OND-2020-2021 -Rs. 16 lakhs (LLM) Q4-JFM-2020-2021-Rs.34.1 lakhs (LLM) Q1-AMJ-2021-2022-Rs.64.7 lakhs (Data/ML Drift) Q2-JAS-2021-2022-Rs.81.7 lakhs (LLM + Management)---------------------------------------------------Achievement: Total Collected Revenue: Rs. 1.96 Cr----------------------------------------------------2) Refunds: 0 (collectively all the 4 Q's)

Bhubaneshwar, Orissa, India

Being the first job in an emerging startup, learnt a lot about Business Development, Brand marketing , Scaling the numbers through Referrals and Repeat business, Chasing high targets, Out of the box thinking, Overcoming 9-5 routine job thought process with the below being the KRA's and KPI's.KRA:1) Counselling the prospective parents of school students on the impact of E-learning on the Gen-z champs and it's effectiveness in todays generations through Direct Sales & Inside sales model across major cities of Odisha- Bhubaneswar, cuttack, Berhampur, Angul, Paradeep, Rayagada , Rourkela etc.2) Pitching in the K-12 (Tablet based virtual education) product to the parents post evaluating the students capabilities and requirements also maintaining the Avg ARPU of 55-65K.3) Closing the sales by giving proper financing advisory and convincing the parents.4) Collection of finance documents.5) Helping the students with post-sales support(operational).KPI:1) Revenue - August 2019-August 2020- Rs. 75 lakhs 2) Refunds- August 2019-August 2020 - Rs. 3.6 lakhs. 3) Retained Revenue: Rs. 71.4 lakhs with DRPS maintained= Rs. 22,300/-Tools Used :1) Microsoft Excel/Google sheets for efficient data management.

Postgraduate Degree, Post Graduate Diploma Management (Bm), 6.2/8

Elective: Marketing & Strategy

Bachelor Of Technology - Btech, Chemical Engineering, 7.56Cgpa

Activities and Societies: 1) Organiser of Tech-Fest for consecutive 3 years for Dept. Of Chemical Engineering-2016,2017,2018 2) Secretary.

12Th, Science, 75.6%

Activities and Societies: Topper of the batch in Chemistry.

10Th, 9.2 Cgpa