International leader focused on building lasting relationships and creating value. First employee at web3 SaaS startup, launched feedback platform and built customer success metrics, championing key feature used by 85% of paying customers and increasing onboarding success rates by 20%. Led team of 200+ employees across three levels at Amazon, fostering customer-oriented culture. Established trust-based relationships with C-suites at Knapp, securing multi-million dollar automation projects. Leverages analytics, translates client needs into solutions and collaborates with stakeholders.Let's connect (also in 🇫🇷🇪🇸🇧🇷)! Always eager to discuss 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀, 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝘄𝗮𝗿𝗲𝗵𝗼𝘂𝘀𝗲 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, 𝗯𝗹𝗼𝗰𝗸𝗰𝗵𝗮𝗶𝗻 and 𝘄𝗲𝗯𝟯.